He Anne,
Thankyou for the hint.
I've finally added him to me skypelist but he isn't online anymore I think.

Thanx for your help.

best regards,
William

Op 24-sep-2010, om 23:21 heeft Anne Robertson het volgende geschreven:

> Hello William,
> 
> The GMail address you have is the best way of contacting Bernard Maldonado. 
> There is no real company, just Bernard himself, so he should be able to sort 
> out your problem.
> 
> His Skype name is: bernardmaldonado
> 
> He's on Skype at the moment so we've just alerted him to your problem.
> 
> Cheers,
> 
> Anne
> 
> 
> On 24 Sep 2010, at 20:48, William Windels wrote:
> 
>> He all,
>> I think I have made a bad request for a screenprotector for the iphone4.
>> at the last screen , I saw that I had bought a screenrprotector with a 
>> braillekeyboard for the ipad.
>> That costs much more.
>> 
>> But, I haven't had a confirmation by mail so, is my request valid?
>> 
>> I haven't seen also a overview of my request before paying, is this normal?
>> 
>> I found the address: [email protected] and I have explained my problem in 
>> this mail.
>> 
>> some questions:
>> Can I verify my real request?
>> Can I contact more fast the company: there was a Skype address but it seems 
>> not valid anymore.
>> or, other hints are welcome.
>> 
>> best regards,
>> William 
>> 
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