it might not be a bad idea to get the NFB and the ACB in on this and have them 
start a campaign. it may not seem like much, but the more that we get involved 
in this, the faster this company will take things seriously.

-Eric

On Jan 6, 2011, at 5:24 AM, erik burggraaf wrote:

> Hi,  That stupid thing.  I used it for a year and a half or so, and it went 
> steadily down hill from passable to bad to worse to complete garbo.
> 
> I complained several times.  My complaints fell on deaf ears.  I threatened 
> to cancel if they didn't come through with at least a plan for accessibility. 
>  No joy, so I cancelled.  Then my other favourite mp3 service went bust and 
> now I have no very good way to download audiobooks.  Forget audible.  I don't 
> do DRM of any stripe.
> 
> So, it looks like I might be going back even though it's a pain in the ass.  
> You can still download albums and books, it's just that you can't check to 
> make sure everything downloaded properly, and you can't use any of the 
> features such as library integration.  Plus it just looks bad and annoys me 
> every time I see that ugly useless interface.
> 
> Best,
> 
> Erik Burggraaf
> User support consultant,
> Now posting occasionally on twitter at eburggraaf,
> 1-888-255-5194
> http://www.erik-burggraaf.com
> 
> On 2011-01-04, at 2:24 PM, Nektarios Mallas wrote:
> 
>> Hi list.
>> I am trying to use the Emusic service and I am having problems.
>> The web site is very accessible, but the Emusic download manager is 
>> completely unusable. Is there any work around? Is it possible to download a 
>> complete album without using this download manager? 
>> Any help is very much appreciate. 
>> Nektarios. 
>> 
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