Hi Rose,

I've not yet purchased from the Mac app store; did they give you a key, or is 
it the iOS scheme where the file is specific to your device?  If The former, 
and you have version 2 you would be safe downloading the current version and 
copying the moveAddict.app and moveAddict preferences.app files to your 
applications folder,.  Overwriting these files would not kill your registration 
as this information is stored in the property list file 
(com.kapeli.moveaddict).  To reiterate, this is only applicable if the Mac app 
store did not alter the packaging and like me you still have a key which you 
can get your hands on.

HTH,
Geoff

On Jan 29, 2011, at 7:22 AM, Rose Morales wrote:

> Hi Jeff,
> I downloaded the paid version from the Mac app store. I thought about 
> downloading it directly from the web, but I don't want to have to pay again. 
> And who's to say I wouldn't just get the same .app file instead of the dmg 
> I'm supposed to be getting? I'm still a bit lost.
> Sorry!
> Rose
> On Jan 29, 2011, at 7:00 AM, Geoff Waaler wrote:
> 
>> Hi Rose,
>> 
>> The file you should have downloaded is named moveAddict.dmg.  It contains an 
>> accessibility folder as Esther described earlier.
>> 
>> I got it from URL: " http://kapeli.com/moveaddict "
>> , but if you continue to get a corrupted download from there I would be 
>> happy to upload it to sendSpace?
>> 
>> Take care.
>> Geoff
>> 
>> On Jan 29, 2011, at 6:48 AM, Rose Morales wrote:
>> 
>>> I didn't get a dmg when I installed MoveAddict. I just got one .app file in 
>>> my Applications folder. When I run it, MoveAddict crashes. Any suggestions?
>>> On Jan 28, 2011, at 1:25 PM, Randy Stegall wrote:
>>> 
>>>> Glad you have it working!
>>>> 
>>>> Randy Stegall
>>>> [email protected]
>>>> Sent from my Mac Mini.
>>>> 
>>>> On Jan 28, 2011, at 3:09 AM, Geoff Waaler wrote:
>>>> 
>>>>> Thanks Randy, Esther, and Chuck,
>>>>> 
>>>>> I now have it working, though after what amounted to three installs I 
>>>>> could have sure done a lot of copying and deleting and saved the five 
>>>>> bucks :) 
>>>>> 
>>>>> I initially attempted to follow Esther's instructions, but cut had no 
>>>>> affect.  I then hid MoveAddict from both the doc and status menu.  This 
>>>>> apparently caused a warning to display which precluded going into the 
>>>>> dialog.  I tried rebooting, to no avail.
>>>>> 
>>>>> I then tried the suggestion I received from the support group, which was 
>>>>> to launch the terminal app and enter:
>>>>> "defaults delete com.kapeli.moveaddict".  This time it appeared to be 
>>>>> successful (without any additional parms) since it was necessary to 
>>>>> reenter my registration.
>>>>> 
>>>>> I then took the following steps over both "unknown" fields:
>>>>> 1. Interact:
>>>>> 2. Even though Mouse is configured to follow VO I pressed vo-command-f5 
>>>>> for good measure.
>>>>> 3. Confirmed that the mouse was in the field (vo-f5).
>>>>> 4. Press the desired shortcut key (i.g. command-x for cut).
>>>>> 5. Stop interacting.
>>>>> 
>>>>> As Chuck observed, the fields still show "unknown", but I am now able to 
>>>>> cut/paste.
>>>>> 
>>>>> Best regards.
>>>>> Geoff
>>>>> 
>>>>> 
>>>>> On Jan 27, 2011, at 7:20 PM, Chuck Reichel wrote:
>>>>> 
>>>>>> Hi Geoff,
>>>>>> 
>>>>>> What moveAddict tech  support told me is that the standard mac key 
>>>>>> commands for cut and paste are actually in the  invisible part of the 
>>>>>> preferences.
>>>>>> "Keyboard shortcuts window;
>>>>>> 
>>>>>>> Cut keyboard shortcut unknown
>>>>>>> paste keyboard shortcut unknown"
>>>>>> when I asked how I enter a key command for cut and paste they said that 
>>>>>> the default is the standard mac commands! They could at least make these 
>>>>>> visible using VoiceOver!
>>>>>> 
>>>>>> Talk soon
>>>>>> 
>>>>>> On Jan 27, 2011, at 10:15 AM, Geoff Waaler wrote:
>>>>>> 
>>>>>>> Greetings,
>>>>>>> 
>>>>>>> Since the moveAddict support group is apparently ignoring my notes, I 
>>>>>>> decided after reading Esther's post to reinstall moveAddict version 
>>>>>>> 2.24.  To that end I deleted both files from the apps folder and the 
>>>>>>> prefferences file "com.kapeli.moveaddict.plist" from directory 
>>>>>>> "/Library/Preferences/
>>>>>>> 
>>>>>>> This action cured the problem where moveAddict rendered it impossible 
>>>>>>> to navigate with the arrow keys by causing VO to emit the message "one 
>>>>>>> file cut", however, it still does not function.
>>>>>>> 
>>>>>>> I have the following set in the moveAddictPreferences.appfile:
>>>>>>> 
>>>>>>> General:
>>>>>>> Startup
>>>>>>> Start at login is checked
>>>>>>> Show in doc not checked
>>>>>>> Show in menu bar checked.
>>>>>>> Keyboard shortcuts:
>>>>>>> Cut keyboard shortcut unknown
>>>>>>> paste keyboard shortcut unknown
>>>>>>> 
>>>>>>> I went through all other items in the toolbar but did not alter the 
>>>>>>> defaults as none of the options seemed applicable to my problem.
>>>>>>> 
>>>>>>> The main issue appears to be that I can not set the cut and paste 
>>>>>>> shortcut keys.  I tried pressing command-x an x without the command key 
>>>>>>> but vo emits the "character deleted" sound and the field is unchanged.  
>>>>>>> I tried interacting and checking for a context menu to no avail.
>>>>>>> 
>>>>>>> In case they already had the conventional defaults set and supressed 
>>>>>>> the option to alter them I tried cutting and pasting from one folder to 
>>>>>>> another via command-x and command-v but this had no affect.  Since I 
>>>>>>> apparently can not count on any support from the auther, I thought I'd 
>>>>>>> check here for any suggestions.
>>>>>>> 
>>>>>>> TIA and best regards.
>>>>>>> Geoff
>>>>>>> 
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