hi chris i have a balance i need to pay apple off
its strange never had this problem before
it worked fine in previous versions of itunes
i interacted with the html contenet i seen a bunch of stuff like edit payment 
info and purchase history
i went to purchase istory didn't see nothing
i'll keep trying i want to pay apple off i know i have money on my card to do 
it my balance is $19 that don't show up all it said invalid security code
that's same code i been using all along
thanks
On Jul 20, 2011, at 6:06 AM, Christopher-Mark Gilland wrote:

> Well, let's see...
> 
> So, if you go to the store menu with vo+M, then vo+right arrow over to it, if 
> you then go down to view my account, you should then get an html web area 
> content area you can interact with, and your balance should be in there.  If 
> nothing else, it should show your balance as a button before you reach that 
> content area.
> 
> I guess, chad, when you say you can't see your balance, I'm a little bit 
> confused.  Are you saying you have some credit on your account issued by 
> either Apple, or by a gift card?  That's the only way, aside a promo code, 
> that your account would have a redeemed balance.
> 
> Sorry for the confusion.
> 
> I'm just trying to get a better handle on this.
> 
> As for writing Apple support, that was definitely not a bad idea. Hopefully, 
> they'll get back with you within 24 business hours and let you know what's up.
> 
> Take care, and good luck.
> 
> Chris.
> 
> ----- Original Message ----- From: "chad baker" <[email protected]>
> To: <[email protected]>
> Sent: Wednesday, July 20, 2011 5:40 AM
> Subject: Re: itunes billing question
> 
> 
>> hi chris no i'm on the mac side
>> i signed into my account can't find where to find my balance
>> all my credit info is right it said invalid security code
>> its the right one
>> i had a sighted person check the card for me to make sure i was entering the 
>> right code
>> i e mailed apple support
>> thanks
>> On Jul 20, 2011, at 4:45 AM, Christopher-Mark Gilland wrote:
>> 
>>> Chad,
>>> 
>>> Let me guess.  You're trying to do this in windows correct?
>>> 
>>> I say this as I've had to do the same and on the windows version of ITunes 
>>> it didn't work worth a crap!  Parden the language.  I had it work perfectly 
>>> though on the mac side of things.
>>> 
>>> Chris.
>>> 
>>> ----- Original Message ----- From: "chad baker" <[email protected]>
>>> To: <[email protected]>
>>> Sent: Wednesday, July 20, 2011 1:43 AM
>>> Subject: itunes billing question
>>> 
>>> 
>>>> hi i'm trying to pay my balance off in the itunes store but not accessible
>>>> it said i have errors and all my credit car info is correct
>>>> how do you view your balance
>>>> thanks
>>>> 
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