Hi! I had the same problem. It only happened, for me, with older messages in
my inbox--say, messages more than a couple of weeks old. Luckily I still had
the messages elsewhere so didn't lose the info. To solve this problem, go to
User Preferences and the settings you want are on the final list of
choices--I can't remember if it's "mailbox behaviours" or the next one over.
You need to make sure that the "when mail is kept" is set to "immediately"
and that any of the "when mail is deleted" buttons are set to "never". I
hope that made sense--I should really switch my list subscription to my
Mac--this is all from memory at the moment!

-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Christine Grassman
Sent: Wednesday, January 25, 2012 1:43 PM
To: [email protected]
Subject: Really, really odd, frustrating issue with mail

Hello, everyone.  I am at my wit's end.  I went into my inbox to read my
latest messages, and each time I try to read the text of a message, I am
getting "empty message scroll area." Sighted help indicates that indeed, the
message contents is not displaying. However, on my iPhone, the messages are
displaying fine. I've gone into the various menus, but cannot find anything
wrong.  I've tried restarting, logging off, then logging back in. No good.
Help!
Christine

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