not a problem. will do when I'm back from a site job.

had a bit of a scare on the macbook pro earlier. I set up a new folder 
structure and it had a bit of a fit. sorted now at last.

lew

On 5 Feb 2012, at 21:42, Kawal Gucukoglu wrote:

> Hello Lewis.
> 
> I followed some of your instructions such as downloading the software, 
> installing and restarting my Mac Book Pro.  Now I have trouble locating the 
> correct files as Voice Over will not read the folder structure properly.
> 
> I am rather worried about deleting the wrong files so tomorrow (as it's quite 
> late here) if you could help me to relocate the files in an effort to 
> complete the process and get Itunes back to normal.  I'd appreciate it.
> 
> Thanks.
> 
> Kawal.
> On 5 Feb 2012, at 20:59, Mr. L. Alexander wrote:
> 
>> in an update to this, these files can be found but an application called 
>> tinkertool is needed to uncover the hidden files.
>> 
>> tinkertool can be found here:
>> 
>> http://bresink.de/osx/0TinkerTool/download.php5
>> 
>> please be aware that if you show all files including hidden files, you will 
>> see critical used files for OS X. these MUST NOT be touched unless you are a 
>> competent systems technician or administrator with recovery experience.
>> 
>> when you load this software, simply copy the tinkertool app to your 
>> applications folder. from here, run it, it will display a welcome and 
>> warning notice in 1 stating that the software can make changes to the system 
>> which if used incorrectly can harm OS X.
>> 
>> the only area to tick is the first box saying "Show hidden and system files"
>> 
>> once done, close the app and restart OS X for changes to take effect. you 
>> may also log out and log in to apply changes.
>> 
>> Please be aware that on your desktop you will see additional files. Don't 
>> delete or touch them.
>> 
>> go to /users/"USER"/library/preferences (/libary/preferences is a hidden 
>> folder for a reason)
>> 
>> now that you are able to gain access to this, now remove the two following 
>> files...
>> 
>> com.apple.itunes.plist
>> com.apple.itunesHelper.plist.
>> 
>> close the window
>> 
>> go back to applications and launch tinkertool.
>> 
>> uncheck "show hidden and system files"
>> 
>> quit the app, log out and log back in.
>> 
>> now relaunch itunes.
>> 
>> PLEASE NOTE: THIS IS A FIX ONLY FOR OS X 10.7 ONWARDS DUE TO THE WAY THE 
>> FINDER WORKS WITH FILE SECURITY!
>> 
>> other than the additional steps of using tinker tool in OS X 10.7 upwards, 
>> the proceedure is pretty much the same for earlier versions.
>> 
>> lew
>> 
>> On 5 Feb 2012, at 20:24, Kawal Gucukoglu wrote:
>> 
>>> Well everyone,
>>> 
>>> My itunes is terrible since updating to the latest version of Lion and as 
>>> Lew has explained to you all Ithe necessary files can't be found to correct 
>>> Itunes.  I'm still waiting to see if anyone's Itunes has been affected.  
>>> All I want to do is to get my I phone 4S to sync wirelessly when I format 
>>> the phone to get it working again as it should.  I simply can't understand 
>>> why Itunes should be fine yesterday and today it's frankly crap excuse the 
>>> language.
>>> 
>>> Kawal.
>>> 
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>> 
>> Founder: Mr. L. Alexander.
>> Free Macs For The Blind.
>> E-Mail: [email protected]
>> Direct Contact: 07936 877500.
>> WEBSITE: http://freemacsfortheblind.wordpress.com.
>> Twitter: @macsfortheblind.
>> Skype: freemacsfortheblind
>> 
>> Free Macs For The blind is a charity project supplying older but working 
>> apple macs for blind and visually impaired people throughout the UK FOR FREE!
>> 
>> Do you have an old unwanted mac, any hardware, software, old PC's, etc or a 
>> copy of outspoken 9.2 you would be willing to donate? please get in touch.
>> 
>> Mac Access Dot Net; The British Mac Accessibility Network, we're here to 
>> help anybody disabled with anything Apple!
>> http://www.mac-access.net
>> 
>> 
>> 
>> 
>> 
>> 
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> 
> 
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