Lou, any help you can give is appreciated.
To write offlist  send a message to 
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On Apr 22, 2012, at 11:56 AM, Lewis Alexander wrote:

> not necessarily.
> 
> I've dealt with this problem before. the trick is to be able to use command 
> line to reset the master password, like you would in linux, as OS X is a UNIX 
> shell, this is possible, 
> 
> Stacey, I'll email you very shortly this evening with some details of what to 
> do. There's some last resorts and I'm able to help on this. 
> 
> Don't worry. Just got in from a day on site doing a building job for family.
> 
> lew
> 
> On 22 Apr 2012, at 17:03, Scott Howell wrote:
> 
>> Neil,
>> 
>> If she has admin rights I still think you have to put in the old password to 
>> change it. Funny how you forget these things. :) If that is not the case 
>> then she may not have admin rights and then she is pretty much in a jam.
>> 
>> On Apr 22, 2012, at 9:40 AM, Neil Barnfather - TalkNav wrote:
>> 
>>> Ricardo,
>>> 
>>> I don't think that this option came into being until Lion, this person has 
>>> Snow Leopard, which didn't offer that feature.
>>> 
>>> I'm not actually ssure what to do if you have forgoten your password.
>>> 
>>> but, I imagine the only place to look would be System Preferences and Users 
>>> accounts etc.
>>> 
>>> 
>>> Regards,
>>> 
>>> Neil Barnfather
>>> 
>>> Talks List Administrator
>>> Twitter @neilbarnfather
>>> www.neilbarnfather.com
>>> 
>>> TalkNav is a Nuance, Code Factory and Sendero dealer, for all your
>>> accessible phone, PDA and GPS related enquiries visit www.talknav.com
>>> 
>>> URL: - www.talknav.com
>>> e-mail: - [email protected]
>>> Phone: - +44  844 999 4199
>>> 
>>> 
>>> 
>>> 
>>> On 22 Apr 2012, at 14:35, Stacey Robinson wrote:
>>> 
>>> I don't remember getting that  There's got to be a way to fix this.
>>> option.
>>> On Apr 22, 2012, at 8:27 AM, Ricardo Walker wrote:
>>> 
>>>> Hi,
>>>> 
>>>> when you set up your machine, did you check the option for your password 
>>>> to be reset with your Apple ID?
>>>> 
>>>> Ricardo Walker
>>>> [email protected]
>>>> Twitter:@apple2thecore
>>>> www.appletothecore.info
>>>> 
>>>> On Apr 22, 2012, at 9:08 AM, Stacey Robinson <[email protected]> 
>>>> wrote:
>>>> 
>>>>> Hi all,
>>>>> I have run into a huge issue.
>>>>> I'm unable to remember my password, and when I go to put something in the 
>>>>> trash such as an application it wants a password.
>>>>> How can I reset my macbook so that nothing needs passwords?
>>>>> I'm running snowleopard.
>>>>> Help says I need to run the install disk, but I didn't get an install 
>>>>> disk with this machine as it was a refurbished machine.
>>>>> Is there some way I can get the media I need and then make a disk and 
>>>>> then run it?
>>>>> Thanks,
>>>>> Stacey and GEB dog Chesley.
>>>>> 
>>>>> 
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