Thanks Greg. I did, thanks to Les, get the boxes uncollapsed. However, it's not 
as good and convenient that way it was before, so when I get a chance I will 
try what you did. I need to remember how to get into classic view. 


Eugenia Firth
[email protected]



On Jul 27, 2012, at 7:57 AM, Greg Aikens <[email protected]> wrote:

> Gigi,
> I was having this same problem.  NO matter how many people suggested that I 
> use VO \, it just wouldn't open for me.  But, I did a couple of things and 
> was able to fix my problem.  I'm not exactly sure which of these did it, so 
> maybe you can try them all?
> 
> First, I switched to classic view.  I then went to my list of mailboxes and 
> when I got to the collapsed account, I interacted with it and tried VO \ on 
> it.  This worked to expand the collapsed folder structure.  I then went back 
> to modern view and tried it a few times and it also worked to interact first 
> and then try VO \.  Not sure why this worked, but it did.  
> 
> I would try interacting with the collapsed folder and then hitting VO \.  I 
> don't really think switching to classic view did anything for me.  
> 
> I hope this works for you like it did for me.  I was very frustrated before 
> this worked.
> 
> -Greg
> 
> On Jul 27, 2012, at 6:50 AM, Gigi <[email protected]> wrote:
> 
>> Hi guys
>> Well, last night I had to call the 877 number to talk to them about this 
>> weird problem. It is being referred to the engineering people. Because, the 
>> screens of the siding people are just like ours but they can use, of course, 
>> there are Mousas to go over the thing to select it. I just got told last 
>> night there's no way to do it with voiceover. I am supposed to get a phone 
>> call about this later. He asked me if I wanted to get an email or phone 
>> call. 
>> For right now, I canceled all the rules I head. That way, at least I can get 
>> everything in my inbox. Of course, I can also get mail on my iPhone 
>> fortunately.
>> Regards
>> Gigi 
>> 
>> Sent from my iPhone
>> 
>> On Jul 26, 2012, at 12:42 PM, Greg Aikens <[email protected]> wrote:
>> 
>>> Hi,
>>> I am having the same problem.  My inbox is expanded so that I see the 
>>> separate inboxes for my separate accounts.  However, I can't see the list 
>>> of folders under each account.  These used to appear below my trash folder 
>>> in the list of mailboxes.  In Lion, I could hide these folders by clicking 
>>> on a disclosure triangle for each account.  Using VO+down arrow on the list 
>>> of mailboxes allows me to move past the trash folder to items with the 
>>> names of my email accounts and a disclosure triangle.  When I interact with 
>>> these items to try and press the triangle to expand the list, I can't.  
>>> VO+space, pressing enter, left and right arrows won't do it.  
>>> 
>>> Any other suggestions?
>>> 
>>> -Greg
>>> 
>>> On Jul 26, 2012, at 12:26 PM, Matthew Campbell <[email protected]> 
>>> wrote:
>>> 
>>>> Hi.
>>>> Is you're mailbox list expanded?
>>>> Go to you inbox which'll be at the top, and hit right arrow. THis'll 
>>>> expand the mailboxes for you.
>>>> HTH,
>>>> Matthew Campbell.
>>>> 
>>>> 
>>>> On 2012-07-26, at 1:09 PM, Eugenia Firth <[email protected]> wrote:
>>>> 
>>>>> Hi guys. 
>>>>> I got Mountain Kitty installed just fine, even though it took forever. 
>>>>> I'm really pleased that I could do the installation process myself, but 
>>>>> I'm glad also that Les warned us about turning VoiceOver back on after a 
>>>>> minute. I almost had heart failure when I pressed command 5 and nothing 
>>>>> happened for a second or two. I did have to call that great 877 number 
>>>>> last night because a program I thought I had uninstalled insisted on 
>>>>> raising up its ugly head, even though I had—I thought—erased all of its 
>>>>> files. That took us a while, and the man was very nice and knowledgeable 
>>>>> about things. I discovered ast night that I had this weird mail problem, 
>>>>> but we couldn't get to that last night. 
>>>>> 
>>>>> I can't get to all my mailboxes. The one where I have messages sent for 
>>>>> this list is one of them. I will need to use iPhone to read anything from 
>>>>> this list right now. I can get to my inbox and some others like archives. 
>>>>> However, some of the ones I created I can't find. I don't think they're 
>>>>> gone—I onepe—because I keep hearing the messages coming in, but I can't 
>>>>> reach them unless they're in my inbox. Anybody got any ideas on this one? 
>>>>> 
>>>>> 
>>>>> Eugenia Firth
>>>>> [email protected]
>>>>> 
>>>>> 
>>>>> 
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