Here are the steps this person is using.
OK, I'm on the mac and I opened gmail thru gmail. Your file is located at the bottom of the email
thread With a downward facing arrow above it. If I try to drag it directly to the external floppy
drive I get a message stating I cannot drag the file/attachment anywhere until it has been
downloaded. When I click "download" from the message the file now shows it has been down
loaded, but it still cannot me moved until I save the file somewhere I always save to my "my
downloads". From there I can change the extension and open the file to see its contents.
Granted I have already told him that looking at the contents may be part
of theproblem, since we are just trying to move the zip archive.
I might add that gmail, where his address is, will not let you send any
file that appears to have program files zipped in it, so we are changing
the extension to get the file things. I still think that is not the
problem. Perhaps his looking at it is?
Karen
From: Alex Hall <[email protected]>
Reply-To: [email protected]
To: [email protected]
Subject: Re: ml mail and attachments?
How is he saving the attachments? I go to file > save attachments and am able
to use standard finder commands to get to the folder I want, then press enter. I
have not tried to detach a zip file, but I would not expect any problems.
On Sep 17, 2012, at 2:03 PM, Karen Lewellen <[email protected]> wrote:
Hi folks,
trouble shooting with a friend, so I trust I ask this clearly.
I am working with someone who is outfitting a computer for another operating
system, not a mac.
However, they are using a macbook with mountain lion on it for our
communications, including when I send him programs to install on the other
computer.
because macs are so efficient though each time I send him something the mac
makes an effort to unzip the contents instead of just leaving the file alone.
This often results in sub directories we cannot reach and the like, and since
the files are not for the mac and the machine in question is not a Mac either,
the kind assistance is not very helpful.
is there something he can do in his mail setup that keeps the file untouched
when we move it from his inbox to say the usb floppy drive he has attached to
the macbook? I suspect the download area as the source for the unpacking
effort, but this is just a guess.
thoughts & ideas?
Thanks,
Karen
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Have a great day,
Alex (msg sent from Mac Mini)
[email protected]
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