What good does it do to challenge her, Ray?  I don't think she would have 
suggested it, had she not done it.  People, the people like her and I were not 
born yesterday.  We're not stupid.  Of corse we put it not one, not two, not 50 
tickets that seem to for the most part go unresolved.  They fix things when 
they're good and ready to fix 'em.  NOt when customers seem to need them fixed. 
 It's sad, but it's the truth.  Like it or not.  Willing to admit it or not.

Thank you kindly,

Christopher-Mark Gilland.
Founder of CLG Productions

Blog:
http://www.clgproductions.org

Podcast:
http://clgproductions.podhoster.com

E-mail:
[email protected]

IMessage/Facetime:
[email protected]

Windows Live Messenger:
[email protected]

Twitter:
@gilland_chris

Facebook:
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Skype:
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Send me a fax from any standard fax machine:
704-697-2069

Google Voice: (Please use sparingly):
980-272-8570


  ----- Original Message ----- 
  From: Ray Foret Jr 
  To: [email protected] 
  Sent: Wednesday, November 07, 2012 9:15 PM
  Subject: Re: iPad App Store losing sales, alienating


  Okay,  so, did you yourself create such a trouble ticket?  

  Sincerely,
  The Constantly Barefooted Ray!!!


  Now a very proud and happy Mac user!!!


  Skype name:
  barefootedray


  On Nov 7, 2012, at 7:42 AM, Cheree Heppe <[email protected]> wrote:


    Cheree Heppe here:

    This design in which a tiny area is to be flicked at to advance the app 
list isn't a realistic access methodology.  The structure of the App Store 
prior to IOS 6 worked fine, as did the IBooks store.  Since the change, My 
perusal and purchase of both apps and IBooks has dropped off sharply.  This 
isn't because I don't prefer to look around and to purchase, it's because the 
access has become so chancy and difficult.

    Whoever is advising the Apple creative teams on blindness disability may 
deserve a second hard look.  This is because when Apple opened its 
accessibility window for blind users, it completely derailed some entrenched 
and very expensive blindness products and made the major Windows screen readers 
look clumsy and badly designed.

    You don't suppose those blindness bastions are going to take that lying 
down?  What if bad advice in the name of experienced accesibility could be 
given to Apple to weaken or limit the scope and reach of Apple's new access?  
What if the voices and speech could be skewed toward the silly season variety, 
as in that fake Ease Indin accent that allows the perfectly good Australian 
voice to mispronounce standard words.  Some of us blind users depend on the 
pronounciation to know how a word is spelled.  Some mispronounced words when 
spoken in that fake Ease Indian accent, sound exactly like other real words.

    So, with a few suggestions that get accepted,  and with a few more that 
well, really guys, the totally blind can't be expected to really handle much, 
can they, the whole beautifully positive Apple access platform tilts toward the 
glitchy, falty Windows variety.

    It is a good idea to call and have a trouble ticket created.  How did that 
old patriotic saying go?  Eternal vigilance is the price of freedom.

    So, let's not give up our newly won freedom with these Apple devices and 
interfaces.

    By the way, I'm totally blind and totally able to use the Apple devices, as 
long as the accessibility playing field isn't stacked against me.


    Regards,
    Cheree Heppe


    Sent from my iPad Mini

    On 07/11/2012, at 1:51, "Christopher-Mark Gilland" <[email protected]> 
wrote:


      Hey Cheree, I don't know how to do this with the IPad,but with the IPhone 
at least, I definitely! can show you.  It's a little weird, but it is extremely 
doable.  I do it all the time!

      OK, so, on your 4S, at least, what you need to do, is after you bring the 
page up for your first result, tap near the very bottom center of the screen, 
if it helps, I don't know how much, if any, vision that you have, but if you 
have enough to see the little thumbnail picture of the artwork for the app, 
what you need is immediately just directly below that.  it's basically gonna be 
right between that artwork, and your home key.  If you can't see it, it is a 
flickable item, so don't worry.  If push comes to shove, you definitely! can 
flick to it.  You will see that there is an adjuster.  It'll say something like 
1 of 45, or 1 of 200, or whatever.  Now, what you want to do is on that 
adjuster, just like you would do normally, just one finger flick up to get to 
the next result, and one finger flick down to get to the previous one.  Be sure 
you're focused on that adjuster though before you virtically flick.  Otherwise, 
you're gonna be moving the currently set rotor setting like words, headings, 
characters, etc.

      Again, no dice for the IPad.  I will say that Chris from Apple did call 
me back yesterday, around 6, rigbht before he left for the day, and he told me 
that he, his boss, and about 5 or 6 others had a staff meeting which he himself 
requested, to discuss the stores IPad accessibility moving forward, as he too 
agreed since I O S 6.anything came out, it's somewhat climbed down hill in 
Voiceover support.  In this meeting, he told me one of the key outline 
discussions did revolve around my exact problem.  He definitely did send it up 
to engineering.  I'd encourage all of you guys to also write, and have them 
create you a case number like Chris did for me, this way it's not just an oh, 
we'll send it up.  You need to insist that they give you a case number.  I 
think the more people who do this, the better.  They are? now definitely, if 
nothing else, at least from me, aware the issue's there, but they're not gonna 
do anything with just one person.  I promise you they won't.  I didn't say one 
person can't make a difference, so don't read me out of context.  I simply 
said, one person might make a difference, yes, but only if others also report 
the bug/breakage.  Let's not bombard them, but, let's really pull together and 
let's all let them know.  Regardless if they care or not really at this point 
is not an issue.  Let's let them know, then if they choose to not act on it, 
then, we'll bitch, but until then, let's see what they say.

      Thank you kindly,

      Christopher-Mark Gilland.
      Founder of CLG Productions

      Blog:
      http://www.clgproductions.org

      Podcast:
      http://clgproductions.podhoster.com

      E-mail:
      [email protected]

      IMessage/Facetime:
      [email protected]

      Windows Live Messenger:
      [email protected]

      Twitter:
      @gilland_chris

      Facebook:
      http://www.facebook.com/christopher.gilland

      Skype:
      twinklesfriend2007

      Send me a fax from any standard fax machine:
      704-697-2069

      Google Voice: (Please use sparingly):
      980-272-8570


      ----- Original Message ----- From: "Cheree Heppe" <[email protected]>
      To: <[email protected]>
      Sent: Tuesday, November 06, 2012 8:20 PM
      Subject: Re: iPad app store


      Cheree Heppe here:
      Same with me on an iphone  4s, ipadd 2 and ipad mini.
      Totally unusable.

      Sent from my IPhone 4S

      On 06/11/2012, at 15:14, Lisette Wesseling <[email protected]> 
wrote:


        I'm only going to weigh into this discussion by saying that I too am 
having the problems Chris described. I'm running an iPad 2 gen with 6.01. I can 
only get to one of the search results after pressing search. The pop up above 
the search field does populate, but double tapping on anything produces the 
message that there are no results. Interesting some people are not having this 
problem. I'm going to write to Apple about it and hopefully it will be fixed 
soon.
        Cheers all
        Lisette

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