Hi Alex, It is mostly accessible, but not entirely. In the interface, it is not easy to click any buttons. You have to route the mouse and then click, so vo command f5, and then vo shift space to click. But some buttons, like the one that reads: disable inbound backup, is a hard one. You cannot click it, at least not to my knowledge, with VoiceOver. This type of button in CrashPlan is kind of a show stopper. You can read all statuses though, and you have no unlabeled buttons. Crashplan also has a status menu bar item, which is readable as well. The worst part is, that you cannot click the settings button, which is one of those hard ones on the interface. I tried all I could think of, but my wife had to click it for me. I then landed in the settings dialog, and from there, everything is accessible.
I emailed support about it, but it didn't sound as if they were willing to thoroughly check on it at this time. I was told that a hotkey to access settings, or another fix, would take time, which is reasonable I think. But I got no answer whatsoever as to how I can use VoiceOver to click settings, if at all that is possible. Of course, we cannot expect them to test things with VoiceOver. The woman who corresponded with me at CrashPlan, was my gateway to the developer. Maybe it would be interesting to try and set up a direct communication with their developer, and first find out whether or not they are open to accessibility issues, and to what degree. Usually, if the will is there, these things can be fixed quite quickly. But in short Alex, if you read through reviews on the internet, then their solution is superior in a number of ways. I'd like to back up a few machines, and their pricing is attractive. Their app is somewhat inaccessible, most notably in clicking settings which is an important part to set up, but I wouldn't give up just because of that, as long as you have sighted one-time help, till they fix this problem in their mac client. If you decide to go with them and bring to their attention our accessibility issues, they may want to consider taking a look at them quicker than when I am their only user asking for accessibility. Hth, Paul. On Dec 1, 2012, at 8:54 PM, Alex Hall <[email protected]> wrote: > Hi all, > I have Carbonite, but am looking at switching to Crashplan once my > subscription is over, or perhaps earlier than that given my Carbonite backup > is currently only for my windows partition. Anyway, I'm wondering if anyone > has tried Crashplan on their macs? If so, what did you think in terms of the > application's accessibility? Any responses for both the OSX and iOS clients > would be appreciated. Thanks. > > > Have a great day, > Alex (msg sent from Mac Mini) > [email protected] > > > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/macvisionaries?hl=en. > -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en.
