Mary,

There is no need to pay Apple $200 to do something that you can do yourself at 
home.  Remember that unlike on Windows we can reinstall the operating system 
ourselves without any sighted assistance what so ever.

What makes you think that your Mac has an infection?  I believe that it is 
highly unlikely that your Mac has a virus but as we all know just because we 
are using a Mac does not mean that we are immune.

Scott Rumery
Senior Partner
Fedora Outlier, LLC
Top down, BETTER THAN EXCELLENT ™ consulting, teaching and support
http://www.fedoraoutlier.com
888-958-6979 ext.5801
[email protected]

On Jan 26, 2013, at 4:57 PM, Mary Scott <[email protected]> wrote:

> Hi all, If the Apple store people say you need to pay $200 to wipe your 
> computer clean of viruses that have invaded everything, does that make sense? 
>  Is there another way?
> 
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