My following observation here applies to a broader thing than just accessibility. I do find that smaller companies or possibly very small or single-person developers are much more responsive to issues brought before them than big companies. My financial institution and Southwest Airlines are two such examples of large scale companies who isolate their software developers so much they are not reachable by any means and their a11y issues have never been resolved despite numerous complaints I made to their customer service area since I couldn't go anywhere else to report them.
On Feb 2, 2013, at 11:02 AM, Jonathan Mosen <[email protected]> wrote: > Hi Bill, if you have Twitter, they seem to respond pretty readily there. > > Jonathan > On 3/02/2013, at 2:49 AM, Bill Holton <[email protected]> wrote: > >> Hi. >> Thanks for this lead. I pinged their support email, but no response so far. >> Do you have other email addresses I can try? >> Also, would love to hear off list about other developers you have contacted >> for accessibility issues. >> My email address below. >> Thanks. >> >> >> >> BILL HOLTON >> Email: [email protected] >> P: 386-624-6309 C: 386-624-3255 >> Home Office: 1520 Loughton ST >> DeLand, FL 32720 >> >> >> >> From: [email protected] >> [mailto:[email protected]] On Behalf Of Jonathan Mosen >> Sent: Friday, February 01, 2013 12:32 PM >> To: [email protected] >> Subject: Re: Have you contacted a developer with an accessibility issue >> successfully? >> >> Hi Bill, I frequently contact iOS developers, and am impressed by how many >> of them really want to help. Many developers have no idea blind people are >> using iPhones and find it fascinating that their app can make a difference >> to the lives of blind people. >> >> One very good example of an app that really got with the program with regard >> to accessibility is the Bossjock app. I didn't make the initial approach on >> that one but it transformed into a 100% accessible app. >> >> I've also had success with the developers of the official Twitter app, >> Stuff.co.nz and TVNZ here in New Zealand and quite a few other NZ-based >> apps. Last year, I was invited to speak at a conference here in New Zealand >> of iOS developers. I think having them see just what an empowering tool the >> iPhone is in the hands of a blind person really did, if you'll pardon the >> expression, open their eyes. I was then contacted by a whole bunch of app >> developers asking me to check how well their app worked, and it's made a big >> difference here. I think clear, polite, detailed advocacy goes a long way >> most of the time. >> >> Jonathan >> On 2/02/2013, at 6:04 AM, "Bill Holton" <[email protected]> wrote: >> >> >> Hi. >> I am putting an article together about developers and how to make them more >> aware >> of accessibility needs, and I need a few success stories. >> If You’ve had a good experience with a Mac or iPhone developer, or even a >> Win developer, who went “above and beyond,” can you let me know the app and >> any contact info you may have? >> >> Thanks. >> Bill >> BILL HOLTON >> Email: >> [email protected] >> P: 386-624-6309 C: 386-624-3255 >> Home Office: 1520 Loughton ST >> DeLand, FL 32720 >> >> -- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email [email protected]. >> To post to this group, send email to [email protected]. >> Visit this group at http://groups.google.com/group/macvisionaries?hl=en. >> For more options, visit https://groups.google.com/groups/opt_out. >> >> >> >> -- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To post to this group, send email to [email protected]. >> Visit this group at http://groups.google.com/group/macvisionaries?hl=en. >> For more options, visit https://groups.google.com/groups/opt_out. >> >> >> >> -- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To post to this group, send email to [email protected]. >> Visit this group at http://groups.google.com/group/macvisionaries?hl=en. >> For more options, visit https://groups.google.com/groups/opt_out. > > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/macvisionaries?hl=en. > For more options, visit https://groups.google.com/groups/opt_out. > > -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/macvisionaries?hl=en. For more options, visit https://groups.google.com/groups/opt_out.
