Hi!
OK when I make a tone I've always after changing to m4r  gone back into iTunes 
and deleted the music file from there 1st before playing the new ringtone!
I've not made one in a couple of weeks but it did go ok the last time!
I hope this makes sense hth Colin

On 15 Sep 2013, at 15:20, Donna Goodin <[email protected]> wrote:

> Hi all,
> 
> So here is a more detailed explanation of how I create ringtones, and what's 
> happening.
> I have always created ringtones by setting the start and stop position for 
> the chunk of the song that I want to use, create a file with that chunk of 
> the song, and then change the extension from M4a to M4R and import.  this has 
> worked ever since I first got my phone.  I've been trying to make new 
> ringtones since yesterday, and every time I try to import them back into 
> iTunes, iTunes just changes the extension back to M4A and imports it as a 
> song rather than a ringtone.  Is this something new in iTune 11?  Is there 
> any way to keep it from changing the file extension back to m4a??  It's 
> really getting on my last nerve!
> thanks,
> Donna
> 
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