Hi. This is normal. Apple wants to verify the actual device installs. So, if 
the server is not able to verify the activation, it will fail. You need to just 
be patient, and try again. This is exactly what happened to me.

Sent from my iPad

> On Sep 18, 2013, at 6:38 PM, Christine Grassman <cgrassman1...@gmail.com> 
> wrote:
> 
> It is downloaded; each time I press "install now" (I'm on my fourth try), I 
> get the terms to agree to, hit agree, and get the message that the update is 
> being verified. Then, at some point, it tells me the software update is 
> unavailable. Is this likely a problem on my end, or are their servers being 
> jammed?
> My WiFi connection seems to be just fine. 
> Christine
> 
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