Ok Justin, I downloaded Turbo Tax myself since it was free anyway. I did find 
out you have to turn VoiceOver off and then back on again to get the toolbar. I 
have no idea why, but so far it has worked. so I will continue on here and let 
y'all know how I get on with this little project. It's a good thing I retired 
from doing tax customer service so I will know if I have skipped anything. I 
could wait for the braille copies, and I might end up doing that. However, I am 
going to owe some money this year, so I want to get a head start so I will know 
how much estimated tax I have to pay for 2014. 


Regards,
Gigi


On Jan 27, 2014, at 5:31 PM, Eugenia Firth <[email protected]> wrote:

> Hi Justin
> I have not a clue how TurboTax works as to accessibility issues. I think it 
> has a good reputation as far as I know for taxes, but you will have to let us 
> know how we accessibility is.
> Sincerely,
> Gigi
> 
> Sent from my iPhone
> 
>> On Jan 27, 2014, at 5:04 PM, Justin Mann <[email protected]> wrote:
>> 
>> How does TurboTax 2012? Work? I downloaded that from the Mac App Store this 
>> year, considering using that for my taxes.
>> 
>> Sent from my iPhone
>> 
>>> On Jan 27, 2014, at 4:39 PM, Eugenia Firth <[email protected]> wrote:
>>> 
>>> Hi guys
>>> Well, because I found out that the braille tax information on the IRS 
>>> website was still for 2012, I decided I'd try it again to electronic file. 
>>> I did taxact.com again. I thought it was bad last year, but in my opinion, 
>>> is worse this year. Yes, I got quite a lot of information in there, but 
>>> took me for ever to do it. I got lost several times, crashed Safari several 
>>> times, even the iPhone didn't work very well this year. I had trouble all 
>>> around, but I've really got in trouble when I tried to edit and expense. I 
>>> left out one accidentally, and I was trying to put it in there. I got so 
>>> lost I didn't know where I was lost from. It's not Safari either, it's that 
>>> stupid website.
>>> 
>>> What royally Hacks me is that when I called their customer support number, 
>>> I was told I would have to pay first before they could talk to me. She did 
>>> give me an email address, so I wrote them and had a few things to say. We 
>>> will see if they get back with me or not. Oh yes, she told me I could do a 
>>> survey. I told her if the survey was an accessible what good was that going 
>>> to do me.
>>> 
>>> Boy you can really avoid these accessibility issues if you make everything 
>>> and accessible for reporting problems and telling people they to pay first 
>>> to complain.
>>> 
>>> Sincerely,
>>> 
>>> Gigi 
>>> 
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