thanks tim, i get it, i need to go first on some project to click the help tab, 
and to open up the preferences, thanks for the help.
On 24 Feb 2014, at 11:20 pm, Tim Kilburn <[email protected]> wrote:

> Hi,
> 
> Do you know which version of GarageBand you're running.  Version 6.0.5 or 
> version 10.0.1?  You can figure this out by either going into your 
> Applications folder and doing a cmd-i (Get Info) on your GarageBand app or by 
> going under the GarageBand menu while in GarageBand and choosing About 
> GarageBand.  In version 10.*.*, you need to make sure that you've chose the 
> type of project you wish to work on, either new or existing, otherwise, the 
> Help and Preferences stuff will be dimmed and thus, unavailable.  Also, make 
> sure that Quick Help is turned off, that is, if it is checked in the Help 
> menu, then uncheck it by going to it again and pressing return on it.
> 
> Later...
> 
> 
> 
> Tim Kilburn
> Fort McMurray, AB Canada
> 
> On Feb 24, 2014, at 12:18 PM, Dionipher Presas Herrera <[email protected]> 
> wrote:
> 
>> yes, i can open up the help menu on other apps, i cant even open up the 
>> preference of the garage band now, how can i report this? there's a menu on 
>> the garage band and i cant click it either.
>> On 24 Feb 2014, at 04:43 pm, Tim Kilburn <[email protected]> wrote:
>> 
>>> Hi,
>>> 
>>> No need to re-install any more times.  I would usually guess that if it 
>>> didn't work after the first re-install, that wasn't going to be the fix.  
>>> As a matter of interest though, does the Help Centre appear for you when 
>>> accessing it from other apps like Mail, Preview or iTunes?
>>> 
>>> Later...
>>> 
>>> Tim Kilburn
>>> Fort McMurray, AB Canada
>>> 
>>> On Feb 23, 2014, at 2:51 PM, Dionipher Presas Herrera <[email protected]> 
>>> wrote:
>>> 
>>>> ok, i reinstall my garage band now for 5 time now and i haven't got any 
>>>> good result yet. i did even restart my computer after deleting the garage 
>>>> band, so what i am doing wrong? any more suggestions?
>>>> 
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