#771: [RFC] Modify the ticket reporting process
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Reporter: mrenzmann | Owner: mrenzmann
Type: enhancement | Status: new
Priority: minor | Milestone:
Component: website | Version:
Keywords: | Patch_attached: 0
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It maybe is worth to send users who want to file a new ticket to a wiki
page rather than directly to the page where they can fill in their report.
This gives us the chance to explain some important things and guidelines
(such as: "direct support requests to the mailing lists", "check if there
is already a ticket that describes the problem you want to report" and so
on) and probably reduces the amount if tickets we need to close as
invalid.
Another idea is to hide those ticket properties for anonymous users that
are expected to be set/modified by developers only: the milestone and the
assignment. [http://trac-hacks.org/wiki/SimpleTicketPlugin
SimpleTicketPlugin] might be suitable for this task, but maybe needs some
hacking for our purposes.
Comments welcome.
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Ticket URL: <http://madwifi.org/ticket/771>
MadWifi <http://madwifi.org/>
Multiband Atheros Driver for Wireless Fidelity
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