On Sun, Oct 24, 2010 at 08:19:19PM -0400, Wayne Sallee wrote:
I agree that it is only logical to contribute by e-mailing the packager about an improvement need in the package, but some packagers don't want you e-mailing them about their package.
this sounds harsh, and it is untrue, what we, the packagers, are trying to explain, is: - contribution in maintaining packages is always appreciated, reports about bugs, missing features or whishes. - unfortunately, we do not work on the distro for a living. We happen to have a job to do, or school and exams to take. - we are litteraly swarmed by mail (we are usually subscribed to the developemente mailing lists of the packages we maintain, plus mageia and mandriva ml, plus we have a life on our own)
So while we do not actively refuse input received via email, we recognize our fallacy and admit that we are prone to forget about it in the flood of email. The reason why we prefer a bugzilla ticket is not due to sadism versus the end user, it is because we know it won't get lost. Sometimes when i get an email with a suggestion i even open a bugzilla ticket and assign it to myself. L. -- Luca Berra -- [email protected]
