Luca Berra wrote on 10/25/2010 02:16 AM:
The reason why we prefer a bugzilla ticket is not due to sadism versus the end user, it is because we know it won't get lost. Sometimes when i get an email with a suggestion i even open a bugzilla ticket and assign it to myself. L.
On a similar note, I think that we should have icons in Mageia that take users directly to file a bug report, since newbees don't know where to go to file a bug report, having such icons for them will help get more people involved.
Everything that we can do to guide people in the right direction will help improve community involvement.
So the first step is guiding people where to go to file bug reports. In that line of thought, packagers, when they are e-mailed, and respond telling people to file a bug report, would be good to include a link to bugzilla in the e-mail as standard practice.
So the first step would be to guide people in filing bug reports, and then the next step would be guiding people into participating in other ways. So the easier we can make it for people to find themselves helping out, the better Mageia community we will have.
Instead of waiting for people to volunteer, we should guide them in the direction they should go.
Wayne Sallee [email protected]
