On Fri, Jun 03, 2011 at 12:52:16PM -0400, Gary Montalbine wrote:
I support a mailing list for users. I had a problem that would not let me use my security camera. Yesterday I posted the request for assistance in the forum. No answer. Today I asked for help on the mailing list and within 30 minutes I had the answer and now have a working camera. I am strictly a user and find mailing lists very informative.
Hi Gary, Thanks for your feedback :-)I think (for me personally) one of the main differences between the forum and a mailing list is the way messages are delivered. On the mailinglist, even when I don't have the time for a couple of days to read the list, the mails will stay there waiting for me to read them. On a forum the posts will also be there, but any problem which I might know the answer to but which received no posts in a couple of days would disappear from my view. Yes, the post itself would still be there, but how many forum readers click through after page 3 or 4 of posts?
Sincerely, Remco
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