On 6 June 2011 12:45, Wolfgang Bornath <[email protected]> wrote: > 2011/6/6 Hugo Berus <[email protected]>: >> On 6 June 2011 11:35, Wolfgang Bornath <[email protected]> wrote: >>> We have but one list which is aimed at the general >>> public: this list here. It's purpose is general discussion about >>> Mageia. There's no word about support in the description. >>> All other lists are open to the public for the sake of transparency, >>> but each of them has a special target group (i18n, marcomm, artwork, >>> sysadmin, packagers, council, etc.). >> >> So, that leaves us with a couple of simple options: >> 1) add the words "user support" to the description of this list. >> 2) create a "mageia-user" ml aimed at user support. >> 3) leave it as it is and tell people who come to this list with user >> support questions to go to the forum. >> >> The third option is really not what I am looking forward to see on this list. > > Agreed. I think this will come automatically with time. There may be > the occasional question but in the long run I do not expect this list > overwhelmed with user support questions. That's why I vote for "not > necessary" in the question about an extra support list. > > In short: we should do nothing. :)
Ok, but still help people if they would come along instead of forcing them to go a forum.
