Thomas Backlund a écrit :

Wolfgang Bornath skrev 6.6.2011 13:45:
2011/6/6 Hugo Berus<[email protected]>:
On 6 June 2011 11:35, Wolfgang Bornath<[email protected]> wrote:
We have but one list which is aimed at the general
public: this list here. It's purpose is general discussion about
Mageia. There's no word about support in the description.
All other lists are open to the public for the sake of transparency,
but each of them has a special target group (i18n, marcomm, artwork,
sysadmin, packagers, council, etc.).

So, that leaves us with a couple of simple options:
1) add the words "user support" to the description of this list.
2) create a "mageia-user" ml aimed at user support.
3) leave it as it is and tell people who come to this list with user
support questions to go to the forum.

The third option is really not what I am looking forward to see on
this list.

Agreed. I think this will come automatically with time. There may be
the occasional question but in the long run I do not expect this list
overwhelmed with user support questions. That's why I vote for "not
necessary" in the question about an extra support list.

In short: we should do nothing. :)


or 1.

And if people ask for help here, give it.

and then _if_ the traffic grows enough to support creation of a separate
list, then go for 2.

--
Thomas

+100

--
André

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