Hi Robert,

Thanks for your reply.

I've had a look at the database using your advice and can confirm that
your first suggested query did return some content. I then used the same
ID and applied it to the 2nd SQL command and can confirm that it also
came back with content. Not sure its relevant but thought it worth
mentioning that the the first piece of SQL returned 47 rows whereas the
second piece of SQL returned double that, 94 rows.

I've had a look at the view.php file in /lib/ and can confirm that it
definitely contains the bug fix code. I can also confirm that we've hide
that particular page in the browser (we used this as a means of testing
to see if the contents of the page had returned). Again not sure how
relevant this is but in order to view the page we have to masquerade as
the user (as opposed to viewing it with the admin account whereby view
permission is denied) and then navigate to the page - Not sure if this
would have any impact? (ie if the user themselves hit the page directly
would this have the desired affect of reinstating the content).

Have you any ideas on possible next steps in this case? Thanks for you
help to this point.

Thanks
Andy

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https://bugs.launchpad.net/bugs/1626462

Title:
  image blocks disappearing from mahara page

Status in Mahara:
  Incomplete

Bug description:
  Hi,

  I'd like to report a bug with images image blocks disappearing from
  Mahara pages - this problem has occurred more than once and is
  becoming increasingly concerning. The problem arises when a user (in
  this case, a learner) uploads links images to image blocks on one of
  their personal pages. The images appear as expected however at some
  point they then seem to disappear and there is no longer any images
  displaying. This seems to be purely affecting images content blocks
  (in this case image blocks) as the comments section remains present.
  It appears that no files are actually deleted, just the blocks from
  the page are missing. It may be a problem with other types of blocks,
  but in this case, only image blocks were present on the page. I
  thought it also best to mention that I noticed this issue when logging
  in as the user (masquerading) to check something on their behalf,
  however I think this may be pure coincidental.

  The Mahara version here is 16.04.3 (2016033117) running on Linux. I
  have been able to identify this problem using Google Chrome (version
  53.0.2785.116 m). I should also report that we have been made aware of
  the same issue from another client who is also running the exact same
  version (16.04.3) and this would further suggest that this is a bug
  needing addressed.

  Thanks
  Andy

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