thanks for answering :
I did this and :
- the sender has send two mails yesterday
- the result column said accepted
- those I have answered said they have not received these two mails
- these two mails are in the archive ...
I do not know where are these two mails ( several email adress i own on
different hosting : I did have gone in the webmail of the receiver (two
of mine) and they are not in spambox or else)
There is no error messages
Au plaisir d'échanger,
Serge BILLON
*NOUVEAU SITE WEB ! * <https://www.web54.fr/>
se...@web54.fr <mailto:se...@web54.fr>
03 83 56 65 20 / 06 87 42 95 30
https://www.web54.fr <https://www.web54.fr/>
<https://www.web54.fr/>
Le 19/01/2021 à 17:28, Brian Carpenter a écrit :
On 1/18/21 2:38 PM, serge billon wrote:
I manage for an association a mailman list on cpanel
The president has changed her address and since she changed her
address her e-mails no longer reach the recipients.
Her e-mails are well archived, but no one has received them.
It is the same for another person.
Do you have an idea of the bug and how to fix it?
This is not a bug. The first question to ask is does the new email
address have permission to post? When you say her emails are well
archived, do you mean posts that are sent from the NEW email address
are showing up in the pipermail archives? If they are, then the list
is most likely working fine.
How do you know everyone has not received the posts from the list?
Have you actually confirmed that? I host Mailman lists and I have had
list owners come to me saying no one is receiving mail from their
lists only to find out it was actually 2-3 members that were not
receiving posts.
You don't need to contact your host provider just yet. Go into cPanel
and click on the Track Delivery icon (located in the Email section of
cPanel) and see if list traffic is showing up there. The 'From' column
will show listname-bounces@listdomain. You can also add a member or
two's email address in the recipient's search box to see what is
showing. If the 'Result' column shows accepted then the list post was
delivered and the problem is not on Mailman's end.
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