Thanks Marc,

RFE submitted: https://gitlab.com/mailman/mailman/-/work_items/1267

Best Regards,
Eric


-----Original Message-----
From: Mark Sapiro <[email protected]> 
Sent: Saturday, 14 March 2026 19:09
To: [email protected]
Subject: [MM3-users] Re: Subscription confirmation email

On 3/14/26 07:19, Eric Broens via Mailman-users wrote:
> While doing some tests I subscribed to a mailinglist by sending an 
> email to <list>-join@<domain>
> 
> Mailman correctly emailed the confirmation request, and the mail was 
> accepted by my ISP.
> 
> For some reason the confirmation mail did not arrive in my mailbox nor 
> in my spam folder, it seems to have been silently dropped.

This is a problem, but we can't help with that. Only your ISP knows why it
dropped it.

> A day later, I again sent a subscription request to 
> <list>-join@<domain>, and I received a mail from 
> <list>-bounces@<domain> with subject "The results of your email 
> commands" saying that I have a pending subscription for that mailinglist.
> 
> However, no confirmation link is included, nor instructions to visit 
> the website to confirm the subscription.
> 
> Am I missing something in the configuration?


No. The original request is pending and needs to be confirmed or discarded
or time out.

If you are a list admin you can go to Subscription requests -> Pending
Confirmation and discard the pending request.

The time out is configured as pending_request_life with a default of 3 days.

> I would expect that a confirmation request is mailed again to the 
> subscriber. Most subscribers don't use the web interface to manage 
> their subscriptions.

I see your concern. Currently the frustrated subscriber whose original
confirmation request is lost has to contact the list owner and may not even
understand that need.

You could submit an RFE at
<https://gitlab.com/mailman/mailman/-/issues/new> to request that the
pending request response include the confirmation link.

-- 
Mark Sapiro <[email protected]>        The highway is for gamblers,
San Francisco Bay Area, California    better use your sense - B. Dylan

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