um, I happen to know those folks pretty well. They're as responsive as they can be, given they have the same kind of restrictions we all do (even here in Mailman-land): can't do everything for everyone, because there isn't enough resource, and not everything ought to be done.

won't speak for them, but I will defend them on this. They care as much about their stuff as Brad does about his...


On Sep 25, 2004, at 12:59 PM, Brad Knowles wrote:

Then there's the group that is responsible for developing and supporting MacOS X Server (a separate product from the regular MacOS X "Client").

Unfortunately, the latter group is well-known to effectively ignore support requests, even from customers paying thousands upon thousands of dollars per year in support contracts.

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