On 6/19/2011 1:18 PM, Chuck Peters wrote: > > Later the earthlink page says to include the bounce message, and just how > are we supposed to do that with mailing list software that is designed to > handle these bounces?
The Exim log entry should suffice, but given how brain dead earthlink sometimes seems, it may not. If you need an actual DSN, you can be sure that the list's Bounce processing -> bounce_notify_owner_on_disable is Yes and wait for an earthlink member to have delivery disabled, at which time the owner will receive a copy of the DSN with the disabled notice. > This isn't even a discussion list where it would be more likely for this > sort of thing to be flagged as an open relay. A quick search on google > for earthlink feedback loop brings up pages not hosted by earthlink. So > does anyone have suggestions how to get this mess straight to avoid these > problems in the future? I've been blocked by earthlink. At one point, I was sending my personal mail from a machine with a fixed IP and full circle DNS, but with a 'generic' FQDN like netblock-68-183-193-239.value.net, and earthlink blocked me. I changed the name and had the rDNS PTR changed to msapiro.net, and they eventually unblocked me. I'm not sure if earthlink has blocked me on other occasions or not, but I have also been blocked without justification by Comcast and Microsoft (Hotmail and MSN). Earthlink, like many other ISPs, will not actually tell you why you were blocked because they think it gives away their secret spam fighting algorithms. The only thing you can do is be sure your mail server follows best practices as outlined in Section 2.1 of RFC 1912 <http://tools.ietf.org/html/rfc1912>. Also see <http://en.wikipedia.org/wiki/Forward-confirmed_reverse_DNS>. Publishing SPF records may help, particularly with Microsoft. If you are repeatedly blocked by an ISP, it is sometimes effective to have your list member who is their customer do the complaining. Some ISPs are more willing to actually listen to their paying customer than to someone they write off as a spammer. To do this effectively, you may need to help your user with drafting complaints and interpreting responses, but it can get the ISPs attention. -- Mark Sapiro <[email protected]> The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan ------------------------------------------------------ Mailman-Users mailing list [email protected] http://mail.python.org/mailman/listinfo/mailman-users Mailman FAQ: http://wiki.list.org/x/AgA3 Security Policy: http://wiki.list.org/x/QIA9 Searchable Archives: http://www.mail-archive.com/mailman-users%40python.org/ Unsubscribe: http://mail.python.org/mailman/options/mailman-users/archive%40jab.org
