On 20/01/2013 05:27, Mark Sapiro wrote:
Amit Bhatt wrote:

I don't think there is any issue persisting because of Gmail, but just like
to tell that he is sending the messages from his mobile phone.
What happens if he sends from something other than his phone?

My thoughts also. If he's using ISP-provided SMTP, or they're transparently proxying outbound by whatever means, that might cause an SPF related bounce depending whether the sayeverything.org mailserver's enforcing strict policies.

Alternatively his messages may be being flagged as spam because he's sending from an Indian ISP ipblock (I aggressively nullroute all traffic from Chinese ipblocks on the servers I admin because I only ever, ever get abusive hack attempts from them, and that's before my dnswl and other list-checking procedures for incoming email).

I was wondering if the space at the end of the sayeverything.org domain (see his original quoted message) would make a difference but I've done two-way testing and both GMail and third party mailservers seem to either ignore or strip out the extraneous whitespace at the end of my domains during testing. This may be Thunderbird doing it for me also.

However if EPOC Email -- the Psion OS client! -- doesn't handle whitespace stripping, this might be causing the GMail problem where it's unable to send. I did check the error message but the mailer daemon return error didn't include any whitespace on the end of the message. However that could just be the mailer daemon send procedure stripping off the whitespace or just ignoring it. I did also find it unusual that Google included no technical details as to the nature of the failure, in my experience it's always done that.

I suggest the OP recommends his user experiencing the problem to first try re-typing, from scratch, the sayeveryth...@sayeverything.org list address, without the whitespace on the end, deleting any existing entries in his address book to avoid unintended repeat or autofill of the wrong address. Send a test message, and if that doesn't work, try from a desktop computer or the web interface.

If that doesn't work, he should try sending email to just the sayeverything mailserver with no CCs or multiple recipients (I noted he sent the same email to two addresses both in the primary To: field, good practice would have been to CC one of the recipients).

Failing that, it's time to get physical with the server hosting the sayeverything mailing list.

Best of luck...
Chris
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