Jim Dory writes: > I've gotten a couple complaints today from ex-members on our subscription > only mailman list
What do you mean by "subscription only"? That's not a term we define as far as I know. > after they received password reminders. They are not subscribed, How do you know that? The users say so? They don't appear in the membership list in the user interface? > so I can't honor their request to be removed from the mailing list. Well, they're subscribed *somewhere*. Generally speaking, there are two possibilities. First is that in the process of an upgrade, you ended up with two installations, one of which is basically dormant except for sending out password reminders or something. Are any users reporting duplicate reminders? If not, this is probably not the case. On the other hand, if some users are not getting reminders at all, you probably do have a redundant installation that's still active. The second is that these users didn't unsubscribe the addresses that are receiving the password reminders. One possibility is that they set their addresses to "no mail" rather than unsubscribing, which would explain not receiving posts but receiving reminders. A second is that they had multiple addresses for the purpose of posting, but all but one were set to "no mail", and the users didn't unsubscribe their post-only addresses. In a stock Mailman installation the reminder message is addressed to the subscribed address in "To" in the header and the subscribed address is also present in the body. Ask these users to check that these addresses are the one they unsubscribed. Note that users may have changed their preferred addresses, but are still receiving reminders at the old address via some kind of forwarding setting. Finally, it's possible that these messages aren't from Mailman at all, but some kind of spoof to get them to click on a link. Highly unlikely, I guess, but to be complete I mention it. Steve ------------------------------------------------------ Mailman-Users mailing list [email protected] https://mail.python.org/mailman/listinfo/mailman-users Mailman FAQ: http://wiki.list.org/x/AgA3 Security Policy: http://wiki.list.org/x/QIA9 Searchable Archives: http://www.mail-archive.com/mailman-users%40python.org/ Unsubscribe: https://mail.python.org/mailman/options/mailman-users/archive%40jab.org
