Okay, upon reflection I think I figured out what happened here. I
replied to an existing thread but deleted the entirety of the
message thread and changed the subject entirely. I thought that
started a new message thread but perhaps the list software registers
that as a reply to an existing thread. I organize my email client
by date and not by thread so I would not see this. Apologizes to
all if this is the case.
I'm told by my list subscriber the following:
a. He thinks that the Digest message formatting is messed-up as it
originally comes from the list, but he is not sure (reply messages
might be messing up the formatting).
b. He is using iPhone and Outlook for Apple email clients.
c. He is also experiencing quote marks (") and apostrophes (') being
turned into question marks (?) throughout the text of digest
messages.
Is this mess a function of his Apple email clients, or a problem
that rests with the Mailman list management software?
Thanks,
Michael
Michael Reeder, LCPC
Hygeia Counseling Services : Baltimore / Mt.
Washington Village location
410-205-2419
/ michael(at)hygeiacounseling.com
http://www.hygeiacounseling.com
- main website.
On 11/17/2020 9:21 PM, Michael Reeder LCPC -- Hygeia Regular
wrote:
Mark
-- I very much appreciate your answer below. I'll work on the
(nearly impossible) task of training users to respond to digests
properly and also explain to people that the Mailman list mgmt
software can't control formatting screw-ups by email client
programs.
I agree with not hijacking threads... What hijack? Looks to me
like I started a new topic. Right??
Thanks,
Michael Reeder
mich...@hygeiacounseling.com
On 11/17/2020 2:32 PM, Mark Sapiro wrote:
On 11/16/20 10:36 PM, Michael Reeder LCPC
-- Hygeia Regular wrote:
Hello All,
Please don't hijack threads. When you want to post a new topic,
don't do
it by replying to another post, just compose a ney message to
the list.
I am running a listserv which was
recently moved to GNU Mailman 2.1.23
on a Dream Host server (I assume UNIX). I am encountering the
following
problem:
Please see
<https://wiki.list.org/DOC/Mailman%20is%20not%20Listserv>.
Replies to Digest messages (both MIME
and plain text) sometimes have
line breaks stripped from them. We have seen this so far with
both a
version of Microsoft Outlook and an email client program for
an Android
phone. As far as I know, the digest messages themselves
originally all
look fine when sent from the listserv.
Anyone know if there is anything I can do about this?
Use a different mail client that doesn't do this. Otherwse,
there's
nothing you can do to control what users mail clients do.
Bonus Question: I do not have command
prompt access -- only admin panel
access (listserv software is implemented through Dream Host).
Anything I
can do from the admin panel? What would I ask Dream Host to
change?
There is no change to the digests themselves that would mitigate
this
issue without breaking the way the original digests render.
Further, people shouldn't be replying to a digest. For a MIME
format
digest, they should open the individual message and reply to
that. For
the plain digest, they should just copy/paste relevant context
from the
digest into a new post to the list. Of course, training list
members to
do that is probably not possible ...
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