On 6 Feb 2018, at 11:47, Wojciech Ogrodowczyk wrote:
I wanted to clarify a bit more the case when sending you the file, but
I realised that the messages disappearing from the smart mailboxes is
just a symptom. The real issue is that all of those smart mailboxes
are based on tags and I've just checked that those tags disappear from
older messages.
Do you have an idea how I could further debug this issue? Whether it
might be something in MailMate configuration, or rather my email
provider's (Mailbox.org) fault?
Not all servers have great support for IMAP keywords (which are used for
the implementation of tags). Worst-case they should work locally, but
they won't synchronize to the server.
To debug this then it's best if you can come up with a series of steps
to reproduce one or more problems. Then do the following:
* Open the Activity Viewer (⌥⌘0).
* Do the steps needed to reproduce an issue.
* Use “Help ▸ Send Server Logs” -- and tell me what you were
trying to do.
Then I can probably see if MailMate does something unexpected.
--
Benny
https://freron.com/become_a_mailmate_patron/
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