Sounds like your email service provider might be moving those messages to your junk folder, not MailMate. Even so, the MM option to move the message out of junk should work. Does your email provider have a web interface to access your mail? Can you login here and move the offending messages out of junk?
Another possibility is that you have another email client active on the same account (like on another computer/phone/tablet) that could be interfering. On Tue, May 15, 2018 at 11:18 AM, canale grande <[email protected] > wrote: > hi there. > > now i’m trying my luck here. once in while i receive messages that have > been falsely marked as junk and that i can’t move out of the junk. no > matter which way i choose (button, menu, ctrl …), the message stays in junk. > for the spam detection i’m using spamsieve, but its log indicates no > errors, too? even the whitelist and another evaluation does’nt help. but > the strange thing: it happens to some „junk“ messages, but not to all of > them? > meanwhile i’m little despaired, because i’m not able to empty my junk-box, > otherwise i would lose the wrongly arranged messages ... > > thank you > jan > _______________________________________________ > mailmate mailing list > [email protected] > https://lists.freron.com/listinfo/mailmate >
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