So you're saying certain IMAP keywords are fine and others disappear
after a few seconds? That is odd behavior indeed. It's quite possible
this is happening on the server side, and is not an issue with MailMate.
Some IMAP servers are just better than others WRT supporting
user-specified IMAP keywords.
Benny mentions some of this here:
https://manual.mailmate-app.com/organize
If you have more than one email account with different providers, you
can see if the problematic tags behave differently with an alternate
provider. That would at least tell you whether it's a MailMate issue or
something on the server side.
Also, are you running any local IMAP servers, or have any other
non-standard email setup configuration?
-Eric
On 1 Sep 2019, at 9:08, Denis Ricard via mailmate wrote:
I’m still having problems with disappearing tags, if anyone has
suggestions.
Even when I apply a tag via the menu `Message > Tag > <tag>` it
disappears after a few seconds.
On 27 Aug 2019, at 12:16, Denis Ricard via mailmate wrote:
Hey there,
I’m experimenting with tags and set a few rules to automatically
tag messages depending on the email address. These work well in
general but in a few instances the tag is applied when I run the rule
(I see it appear in the message header), then a few seconds later the
tag disappears. I’m not sure why. It seems to happen after a sync
with the server. In one instance I changed the IMAP keyword and it
stopped doing that, in another instance is did not stop and kept
deleting the tag after a few seconds.
I only have two rules at the moment, both of which had the same
problem. They do not interfere with each other (no criteria
intersects). Both tags are listed below in the post scriptum. The
rules are of the type “any from address is” with specific
addresses.
Anything I’m missing here? I searched the documentation and the
archives of the list but couldn’t find anything similar.
Thanks,
Denis
P.S. in case it’s relevant the tag that I changed and now works was
Was deleted with:
Display name: amis
IMAP keyword: amis
Changed to and worked:
Display name: amis
IMAP keyword: friends
the tag that I changed and still doesn’t work
Was deleted with:
Display name: facture
IMAP keyword: facture
Is still deleted with:
Display name: facture
IMAP keyword: bill
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