If your 'partner' repeatedly gets blacklisted, or you ask to be
'delisted' before you take care of an issue (say a virus is sending
out spam, and you ask to be delisted while still infected), they will
ignore you.

-A

On Tue, Feb 24, 2015 at 12:27 PM, Eduardo Silvestre
<[email protected]> wrote:
> Hello John,
>
>  thanks for your feedback. In fact i'm just trying to know why they stopping
> answer to a partner of ours about a blocking issue.
>
> Best Regards,
>
> On Tue, Feb 24, 2015 at 4:48 PM, John Levine <[email protected]> wrote:
>>
>> In article
>> <cafpx-o+xuzxontrpu29z7fddxmo+b5up2hct3v1mg3l8ugu...@mail.gmail.com> you
>> write:
>> > we are looking for a "direct" contact from Spamhaus. There is anyone
>> >present on list?
>>
>> I know plenty of people there, but if you are trying to get something
>> unblocked I can assure you that the only way to do it is to go through
>> their blocklist removal center and create a ticket.
>>
>> R's,
>> John
>
>
>
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