I am impressed you went through that much work, and its a bummer you had to
do it.

After looking at the daily logs we send them more than 100 emails a day, if
they are throttling based on that I would expect to see quite a bit of back
pressure or non-deliverables. However the majority of the email we deliver
to them goes through.

It sounds like their 'special sauce' filter is not understood by the people
you talked to when you reached out.

I am glad things are working for you.

jlewis

On Fri, Jun 12, 2015 at 11:51 AM, Aaron C. de Bruyn <[email protected]>
wrote:

> It's fixed.
> After being told it was a full mailbox on my server (it wasn't), being
> told I wasn't a customer so they couldn't help me (we will never
> become one), and that I was being rate-limited because our server sent
> more than 100 messages per day (they send about 100 per *week*), they
> replied with "That IP was on our firewall.  It has been removed."
>
> It only took threatening to contact every domain we couldn't reach and
> convincing them to ditch mxlogic before they fixed it.
>
> -A
>
> On Thu, Jun 11, 2015 at 10:25 AM, Aaron C. de Bruyn <[email protected]>
> wrote:
> > I have two clients (different mail servers on wildly different IPs)
> > that suddenly can't e-mail anyone that uses mxlogic.net for spam
> > filtering.
> >
> > They don't appear to be on any blacklists, and the messages don't
> > appear to be spammy to me.
> >
> > In all cases, I'm getting the following useless error:
> >
> > p01c12m102.mxlogic.net gave this error:
> > Backend Replied
> > [c7a09755.0.1066116.00-2303.2217873.p01c12m102.mxlogic.net]: Requested
> > mail action aborted: exceed
> >
> > Does anyone have any pointers?  I can't even find a decent way of
> > contacting them.
> >
> > Thanks,
> >
> > -A
>
> _______________________________________________
> mailop mailing list
> [email protected]
> http://chilli.nosignal.org/mailman/listinfo/mailop
>
_______________________________________________
mailop mailing list
[email protected]
http://chilli.nosignal.org/mailman/listinfo/mailop

Reply via email to