I’m not sure why you cannot have an autoresponder behind the abuse@/postmaster@ with a link in it, to a ticket, containing the info sent in the first place. See abuse.io for example.
The rest is just ‘resistance’ in being able to solve issues. David Hofstee Deliverability Management MailPlus B.V. Netherlands (ESP) Van: mailop [mailto:mailop-boun...@mailop.org] Namens Michael Wise Verzonden: Monday, September 14, 2015 11:13 PM Aan: mailop@mailop.org Onderwerp: Re: [mailop] Hotmail/Microsoft Contact Available? If it has anything to do with Hotmail, this is the wrong advice. If it’s specific to Hotmail or Outlook.com email addresses and such like… http://mail.live.com/mail/troubleshooting.aspx<https://na01.safelinks.protection.outlook.com/?url=http%3a%2f%2fmail.live.com%2fmail%2ftroubleshooting.aspx&data=01%7c01%7ckgarewal%40microsoft.com%7c53607f2110b34830876808d2b498a34d%7c72f988bf86f141af91ab2d7cd011db47%7c1&sdata=u8pwtQeBogFjMWLJ8U0j8%2babBXWgA9B0VvKPxeHwtv0%3d> In particular, *THIS* bit: [cid:image001.png@01D0EF9B.DCF1FC40] Sooner or later, your discussions will end there, and the ticketing will begin. There is *NO* way around it; Microsoft Legal has been very clear on the matter. Aloha, Michael. -- Michael J Wise | Microsoft | Spam Analysis | "Your Spam Specimen Has Been Processed." | Got the Junk Mail Reporting Tool<http://www.microsoft.com/en-us/download/details.aspx?id=18275> ? From: mailop [mailto:mailop-boun...@mailop.org] On Behalf Of Matthew Black Sent: Monday, September 14, 2015 1:45 PM To: Brian Curry <bcu...@merkleinc.com<mailto:bcu...@merkleinc.com>>; mailop@mailop.org<mailto:mailop@mailop.org> Subject: Re: [mailop] Hotmail/Microsoft Contact Available? Are you a mail producer or a Microsoft Office365 / Exchange Online Protection customer? If so, call your normal support channels. If not, ask a few of your select customers to complain to Microsoft. I am one of those Microsoft customers that has experienced a number of so called “white hat” e-mail marketing companies that let many of their customers send UCE despite a zero-tolerance policy. matthew black california state university, long beach From: mailop [mailto:mailop-boun...@mailop.org] On Behalf Of Brian Curry Sent: Thursday, September 03, 2015 7:25 AM To: mailop@mailop.org<mailto:mailop@mailop.org> Subject: [mailop] Hotmail/Microsoft Contact Available? Is anyone from Microsoft/Hotmail able to help me with a delivery issue that has been lingering for months? Long story short, I have been going in loops with the normal Hotmail support process for months and cannot seem to get a useful answer. IP address in question has pulled way back on engagement and I have tested the email content outside of the normal IP address and can get it to deliver just fine. Any help is much appreciated, can contact me off list for me private details. Brian Curry Manager of Deliverability, Digital Messaging Merkle Inc. Phone: 720.836.2150 bcu...@merkleinc.com<mailto:bcu...@merkleinc.com> This email and any attachments transmitted with it are intended for use by the intended recipient(s) only. If you have received this email in error, please notify the sender immediately and then delete it. If you are not the intended recipient, you must not keep, use, disclose, copy or distribute this email without the author’s prior permission. We take precautions to minimize the risk of transmitting software viruses, but we advise you to perform your own virus checks on any attachment to this message. We cannot accept liability for any loss or damage caused by software viruses. The information contained in this communication may be confidential and may be subject to the attorney-client privilege.
_______________________________________________ mailop mailing list mailop@mailop.org http://chilli.nosignal.org/mailman/listinfo/mailop
