Lately I see a lot of emails from [email protected] (sent from salesforce) are in gmail spam folder with message "Our systems couldn't verify that this message was really sent by intuit.com". However not all emails go into spam (a few slipped through, I just can't tell the difference from the headers). The emails are legitimate support tickets.
>>> Header from email that went into spam Delivered-To: [email protected] Received: by 10.28.113.210 with SMTP id d79csp2061485wmi; Mon, 2 Nov 2015 22:09:55 -0800 (PST) X-Received: by 10.13.237.4 with SMTP id w4mr18970504ywe.110.1446530995490; Mon, 02 Nov 2015 22:09:55 -0800 (PST) Return-Path: <mintcustomersupport-no-reply=intuit.com__1swqj00nzvzul...@ky00ew61ipso.e-a8tlmay.na14.bnc.salesforce.com> Received: from smtp14-sjl.mta.salesforce.com (smtp14-sjl.mta.salesforce.com. [204.14.234.77]) by mx.google.com with ESMTPS id 14si11140665ywe.241.2015.11.02.22.09.55 for <[email protected]> (version=TLSv1.2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128); Mon, 02 Nov 2015 22:09:55 -0800 (PST) Received-SPF: pass (google.com: domain of mintcustomersupport-no-reply=intuit.com__1swqj00nzvzul...@ky00ew61ipso.e-a8tlmay.na14.bnc.salesforce.com designates 204.14.234.77 as permitted sender) client-ip=204.14.234.77; Authentication-Results: mx.google.com; spf=pass (google.com: domain of mintcustomersupport-no-reply=intuit.com__1swqj00nzvzul...@ky00ew61ipso.e-a8tlmay.na14.bnc.salesforce.com designates 204.14.234.77 as permitted sender) smtp.mailfrom=mintcustomersupport-no-reply=intuit.com__1swqj00nzvzul...@ky00ew61ipso.e-a8tlmay.na14.bnc.salesforce.com Return-Path: <mintcustomersupport-no-reply=intuit.com__1swqj00nzvzul...@ky00ew61ipso.e-a8tlmay.na14.bnc.salesforce.com> Received: from [10.236.9.132] ([10.236.9.132:58425] helo=ops-mta1-3-was) by mx2-sjl.mta.salesforce.com (envelope-from <mintcustomersupport-no-reply=intuit.com__1swqj00nzvzul...@ky00ew61ipso.e-a8tlmay.na14.bnc.salesforce.com>) (ecelerity 3.6.8.47404 r(Core:3.6.8.0)) with ESMTPS (cipher=DES-CBC3-SHA) id 52/43-37971-2BF48365; Tue, 03 Nov 2015 06:09:54 +0000 Received: from [10.236.71.19] ([10.236.71.19:56145] helo=na14-app1-6-was.ops.sfdc.net) by mx1-was.mta.salesforce.com (envelope-from <mintcustomersupport-no-reply=intuit.com__1swqj00nzvzul...@ky00ew61ipso.e-a8tlmay.na14.bnc.salesforce.com>) (ecelerity 3.6.8.47404 r(Core:3.6.8.0)) with ESMTPS (cipher=DES-CBC3-SHA) id 09/75-31440-2BF48365; Tue, 03 Nov 2015 06:09:54 +0000 Date: Tue, 3 Nov 2015 06:09:54 +0000 (GMT) From: "[email protected]" <[email protected]> Sender: [email protected] To: "[email protected]" <[email protected]> Message-ID: <7n1op000000000000000000000000000000000000000000000nx86gh00i5hchvc7snmhepgoq2q...@sfdc.net> Subject: Mint.com Support has received your email Mint-General MIME-Version: 1.0 Content-Type: text/plain; charset=ISO-8859-1 Content-Transfer-Encoding: 7bit X-SFDC-LK: 00DE0000000a8TL X-SFDC-User: 005d0000001mv0t X-Sender: [email protected] X-mail_abuse_inquiries: http://www.salesforce.com/company/abuse.jsp X-SFDC-TLS-NoRelay: 1 X-SFDC-EmailCategory: workflowActionAlert X-SFDC-EntityId: 01Wd00000000fLR X-SFDC-Binding: 1WrIRBV94myi25uB X-SFDC-Interface: internal >>> Header from email that did not go into spam Delivered-To: [email protected] Received: by 10.28.113.210 with SMTP id d79csp2000823wmi; Mon, 2 Nov 2015 18:27:11 -0800 (PST) X-Received: by 10.55.71.146 with SMTP id u140mr33117598qka.17.1446517631172; Mon, 02 Nov 2015 18:27:11 -0800 (PST) Return-Path: <mintcustomersupport=intuit.com__0-8zwx1w6zmvd...@3k2i3a0a5qw8r5.e-a8tlmay.na14.bnc.salesforce.com> Received: from smtp06-asg.mta.salesforce.com (smtp06-asg.mta.salesforce.com. [204.14.232.69]) by mx.google.com with ESMTPS id p65si20897248qge.50.2015.11.02.18.27.10 for <[email protected]> (version=TLSv1.2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128); Mon, 02 Nov 2015 18:27:11 -0800 (PST) Received-SPF: pass (google.com: domain of mintcustomersupport=intuit.com__0-8zwx1w6zmvd...@3k2i3a0a5qw8r5.e-a8tlmay.na14.bnc.salesforce.com designates 204.14.232.69 as permitted sender) client-ip=204.14.232.69; Authentication-Results: mx.google.com; spf=pass (google.com: domain of mintcustomersupport=intuit.com__0-8zwx1w6zmvd...@3k2i3a0a5qw8r5.e-a8tlmay.na14.bnc.salesforce.com designates 204.14.232.69 as permitted sender) smtp.mailfrom=mintcustomersupport=intuit.com__0-8zwx1w6zmvd...@3k2i3a0a5qw8r5.e-a8tlmay.na14.bnc.salesforce.com Return-Path: <mintcustomersupport=intuit.com__0-8zwx1w6zmvd...@3k2i3a0a5qw8r5.e-a8tlmay.na14.bnc.salesforce.com> Received: from [10.236.9.132] ([10.236.9.132:25760] helo=ops-mta1-3-was) by mx4-asg.mta.salesforce.com (envelope-from <mintcustomersupport=intuit.com__0-8zwx1w6zmvd...@3k2i3a0a5qw8r5.e-a8tlmay.na14.bnc.salesforce.com>) (ecelerity 3.6.8.47404 r(Core:3.6.8.0)) with ESMTPS (cipher=DES-CBC3-SHA) id 50/DF-04894-E7B18365; Tue, 03 Nov 2015 02:27:10 +0000 Received: from [10.236.71.58] ([10.236.71.58:47660] helo=na14-app2-13-was.ops.sfdc.net) by mx1-was.mta.salesforce.com (envelope-from <mintcustomersupport=intuit.com__0-8zwx1w6zmvd...@3k2i3a0a5qw8r5.e-a8tlmay.na14.bnc.salesforce.com>) (ecelerity 3.6.8.47404 r(Core:3.6.8.0)) with ESMTPS (cipher=DES-CBC3-SHA) id E2/3C-31440-E7B18365; Tue, 03 Nov 2015 02:27:10 +0000 Received: from [199.16.139.35] by intuit.my.salesforce.com via HTTP; Mon, 02 Nov 2015 18:27:10 -0800 Date: Tue, 3 Nov 2015 02:27:10 +0000 (GMT) From: "[email protected]" <[email protected]> Sender: [email protected] To: "[email protected]" <[email protected]> Message-ID: <7n1op000000000000000000000000000000000000000000000nx7w5a00k2683_utqdmp92zuj66...@sfdc.net> Subject: Re: Support Topic [ ref:_%%ticket_number%%:ref ] MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_Part_9590_1264306672.1446517630971" X-SFDC-LK: 00DE0000000a8TL X-SFDC-User: 005d0000004Ca35 X-Sender: [email protected] X-mail_abuse_inquiries: http://www.salesforce.com/company/abuse.jsp X-SFDC-TLS-NoRelay: 1 X-SFDC-EmailCategory: emailPublisherEmail X-SFDC-EntityId: 500d000000cHSWx X-SFDC-Binding: 1WrIRBV94myi25uB X-SFDC-Interface: internal ------=_Part_9590_1264306672.1446517630971 Content-Type: text/plain; charset=ISO-8859-1 Content-Transfer-Encoding: quoted-printable >>> The only reason I can think of is missing DKIM leading to a higher spam score. Are there recent changes at Gmail that could have caused this ? No luck through normal support channel at mint.com. Thanks. _______________________________________________ mailop mailing list [email protected] http://chilli.nosignal.org/mailman/listinfo/mailop
