I would suggest to add a DKIM d=intuit.com to the email... It is now possible with Salesforce.
On Tue, Nov 3, 2015 at 8:11 AM, Steve Atkins <[email protected]> wrote: > > > On Nov 2, 2015, at 10:59 PM, Yang Yu <[email protected]> wrote: > > > > Lately I see a lot of emails from > > [email protected] (sent from salesforce) are in > > gmail spam folder with message "Our systems couldn't verify that this > > message was really sent by intuit.com". However not all emails go into > > spam (a few slipped through, I just can't tell the difference from the > > headers). The emails are legitimate support tickets. > > Intuit are publishing invalid SPF records, so if Google is checking > whether this mail is plausibly from intuit.com based on a combination of > the 822.From > and the peer IP (a check that wouldn't be recorded in the Received-SPF > field) that > won't be working the way that Intuit might like it to - and would likely > lead to the > "couldn't verify that this message was really sent by intuit.com" and to > treating the > mail with some suspicion. > > Cheers, > Steve > > > > > >>>> > > > > Header from email that went into spam > > > > Delivered-To: [email protected] > > Received: by 10.28.113.210 with SMTP id d79csp2061485wmi; > > Mon, 2 Nov 2015 22:09:55 -0800 (PST) > > X-Received: by 10.13.237.4 with SMTP id > w4mr18970504ywe.110.1446530995490; > > Mon, 02 Nov 2015 22:09:55 -0800 (PST) > > Return-Path: <mintcustomersupport-no-reply= > intuit.com__1swqj00nzvzul...@ky00ew61ipso.e-a8tlmay.na14.bnc.salesforce.com > > > > Received: from smtp14-sjl.mta.salesforce.com > > (smtp14-sjl.mta.salesforce.com. [204.14.234.77]) > > by mx.google.com with ESMTPS id > 14si11140665ywe.241.2015.11.02.22.09.55 > > for <[email protected]> > > (version=TLSv1.2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128); > > Mon, 02 Nov 2015 22:09:55 -0800 (PST) > > Received-SPF: pass (google.com: domain of > > mintcustomersupport-no-reply= > intuit.com__1swqj00nzvzul...@ky00ew61ipso.e-a8tlmay.na14.bnc.salesforce.com > > designates 204.14.234.77 as permitted sender) client-ip=204.14.234.77; > > Authentication-Results: mx.google.com; > > spf=pass (google.com: domain of > > mintcustomersupport-no-reply= > intuit.com__1swqj00nzvzul...@ky00ew61ipso.e-a8tlmay.na14.bnc.salesforce.com > > designates 204.14.234.77 as permitted sender) > > smtp.mailfrom=mintcustomersupport-no-reply= > intuit.com__1swqj00nzvzul...@ky00ew61ipso.e-a8tlmay.na14.bnc.salesforce.com > > Return-Path: <mintcustomersupport-no-reply= > intuit.com__1swqj00nzvzul...@ky00ew61ipso.e-a8tlmay.na14.bnc.salesforce.com > > > > Received: from [10.236.9.132] ([10.236.9.132:58425] helo=ops-mta1-3-was) > > by mx2-sjl.mta.salesforce.com (envelope-from > > <mintcustomersupport-no-reply= > intuit.com__1swqj00nzvzul...@ky00ew61ipso.e-a8tlmay.na14.bnc.salesforce.com > >) > > (ecelerity 3.6.8.47404 r(Core:3.6.8.0)) with ESMTPS (cipher=DES-CBC3-SHA) > > id 52/43-37971-2BF48365; Tue, 03 Nov 2015 06:09:54 +0000 > > Received: from [10.236.71.19] ([10.236.71.19:56145] > > helo=na14-app1-6-was.ops.sfdc.net) > > by mx1-was.mta.salesforce.com (envelope-from > > <mintcustomersupport-no-reply= > intuit.com__1swqj00nzvzul...@ky00ew61ipso.e-a8tlmay.na14.bnc.salesforce.com > >) > > (ecelerity 3.6.8.47404 r(Core:3.6.8.0)) with ESMTPS (cipher=DES-CBC3-SHA) > > id 09/75-31440-2BF48365; Tue, 03 Nov 2015 06:09:54 +0000 > > Date: Tue, 3 Nov 2015 06:09:54 +0000 (GMT) > > From: "[email protected]" > > <[email protected]> > > Sender: [email protected] > > To: "[email protected]" <[email protected]> > > Message-ID: < > 7n1op000000000000000000000000000000000000000000000nx86gh00i5hchvc7snmhepgoq2q...@sfdc.net > > > > Subject: Mint.com Support has received your email Mint-General > > MIME-Version: 1.0 > > Content-Type: text/plain; charset=ISO-8859-1 > > Content-Transfer-Encoding: 7bit > > X-SFDC-LK: 00DE0000000a8TL > > X-SFDC-User: 005d0000001mv0t > > X-Sender: [email protected] > > X-mail_abuse_inquiries: http://www.salesforce.com/company/abuse.jsp > > X-SFDC-TLS-NoRelay: 1 > > X-SFDC-EmailCategory: workflowActionAlert > > X-SFDC-EntityId: 01Wd00000000fLR > > X-SFDC-Binding: 1WrIRBV94myi25uB > > X-SFDC-Interface: internal > > > > > >>>> > > Header from email that did not go into spam > > > > Delivered-To: [email protected] > > Received: by 10.28.113.210 with SMTP id d79csp2000823wmi; > > Mon, 2 Nov 2015 18:27:11 -0800 (PST) > > X-Received: by 10.55.71.146 with SMTP id > u140mr33117598qka.17.1446517631172; > > Mon, 02 Nov 2015 18:27:11 -0800 (PST) > > Return-Path: <mintcustomersupport= > intuit.com__0-8zwx1w6zmvd...@3k2i3a0a5qw8r5.e-a8tlmay.na14.bnc.salesforce.com > > > > Received: from smtp06-asg.mta.salesforce.com > > (smtp06-asg.mta.salesforce.com. [204.14.232.69]) > > by mx.google.com with ESMTPS id > p65si20897248qge.50.2015.11.02.18.27.10 > > for <[email protected]> > > (version=TLSv1.2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128); > > Mon, 02 Nov 2015 18:27:11 -0800 (PST) > > Received-SPF: pass (google.com: domain of > > mintcustomersupport= > intuit.com__0-8zwx1w6zmvd...@3k2i3a0a5qw8r5.e-a8tlmay.na14.bnc.salesforce.com > > designates 204.14.232.69 as permitted sender) client-ip=204.14.232.69; > > Authentication-Results: mx.google.com; > > spf=pass (google.com: domain of > > mintcustomersupport= > intuit.com__0-8zwx1w6zmvd...@3k2i3a0a5qw8r5.e-a8tlmay.na14.bnc.salesforce.com > > designates 204.14.232.69 as permitted sender) > > smtp.mailfrom=mintcustomersupport= > intuit.com__0-8zwx1w6zmvd...@3k2i3a0a5qw8r5.e-a8tlmay.na14.bnc.salesforce.com > > Return-Path: <mintcustomersupport= > intuit.com__0-8zwx1w6zmvd...@3k2i3a0a5qw8r5.e-a8tlmay.na14.bnc.salesforce.com > > > > Received: from [10.236.9.132] ([10.236.9.132:25760] helo=ops-mta1-3-was) > > by mx4-asg.mta.salesforce.com (envelope-from > > <mintcustomersupport= > intuit.com__0-8zwx1w6zmvd...@3k2i3a0a5qw8r5.e-a8tlmay.na14.bnc.salesforce.com > >) > > (ecelerity 3.6.8.47404 r(Core:3.6.8.0)) with ESMTPS (cipher=DES-CBC3-SHA) > > id 50/DF-04894-E7B18365; Tue, 03 Nov 2015 02:27:10 +0000 > > Received: from [10.236.71.58] ([10.236.71.58:47660] > > helo=na14-app2-13-was.ops.sfdc.net) > > by mx1-was.mta.salesforce.com (envelope-from > > <mintcustomersupport= > intuit.com__0-8zwx1w6zmvd...@3k2i3a0a5qw8r5.e-a8tlmay.na14.bnc.salesforce.com > >) > > (ecelerity 3.6.8.47404 r(Core:3.6.8.0)) with ESMTPS (cipher=DES-CBC3-SHA) > > id E2/3C-31440-E7B18365; Tue, 03 Nov 2015 02:27:10 +0000 > > Received: from [199.16.139.35] by intuit.my.salesforce.com via HTTP; > > Mon, 02 Nov 2015 18:27:10 -0800 > > Date: Tue, 3 Nov 2015 02:27:10 +0000 (GMT) > > From: "[email protected]" <[email protected]> > > Sender: [email protected] > > To: "[email protected]" <[email protected]> > > Message-ID: < > 7n1op000000000000000000000000000000000000000000000nx7w5a00k2683_utqdmp92zuj66...@sfdc.net > > > > Subject: Re: Support Topic [ ref:_%%ticket_number%%:ref ] > > MIME-Version: 1.0 > > Content-Type: multipart/alternative; > > boundary="----=_Part_9590_1264306672.1446517630971" > > X-SFDC-LK: 00DE0000000a8TL > > X-SFDC-User: 005d0000004Ca35 > > X-Sender: [email protected] > > X-mail_abuse_inquiries: http://www.salesforce.com/company/abuse.jsp > > X-SFDC-TLS-NoRelay: 1 > > X-SFDC-EmailCategory: emailPublisherEmail > > X-SFDC-EntityId: 500d000000cHSWx > > X-SFDC-Binding: 1WrIRBV94myi25uB > > X-SFDC-Interface: internal > > > > ------=_Part_9590_1264306672.1446517630971 > > Content-Type: text/plain; charset=ISO-8859-1 > > Content-Transfer-Encoding: quoted-printable > > > >>>> > > The only reason I can think of is missing DKIM leading to a higher > > spam score. Are there recent changes at Gmail that could have caused > > this ? No luck through normal support channel at mint.com. > > > > Thanks. > > > > _______________________________________________ > > mailop mailing list > > [email protected] > > http://chilli.nosignal.org/mailman/listinfo/mailop > > > _______________________________________________ > mailop mailing list > [email protected] > http://chilli.nosignal.org/mailman/listinfo/mailop >
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