We're an EOP (Office365) customer with on-premises Exchange and EOP used for mail protection. Our delist requests are getting rejected again. When submitting an e-mail address (to [email protected]<mailto:[email protected]>) to be removed from the Microsoft outbound block list, the request gets rejected because the inbound support system is expected an IP address instead of an e-mail address. We answered the usual 4 questions required for delisting an e-mail address.
[email protected]<mailto:[email protected]> BN1AFFO11FD019.mail.protection.outlook.com #550 5.7.512 Delisting request cannot proceed, please include the IP address you wish to delist in your message ## It's a pain to go through our Office365 portal to open a new support request. Hope this can be fixed again. Or has Microsoft set-up a new e-mail address to handle customer requests? Thanks. matthew black california state university, long beach
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