On 15/9/2015 10:34, Dave Warren wrote:
On 2015-09-14 09:06, G. Miliotis wrote:
So the issue remains, what *is* the correct way to migrate to a new
IP that's been blacklisted by MS and how long should it take?
This isn't just for Microsoft, but for all the big providers. Usually
after a month or so, the intermittent problems stop, but in the mean
time, flowing mail through the old IPs once the new ones get rejected
helps keep your customers from rebelling.
Your mileage will vary.
And my mileage was an astounding 5 months.
We're blocked again in a sweeping IP range ban. I know this because 2
other servers we run on "nearby" IPs that never send mail suddenly
appeared as blocked in SNDS. I'm being told "Your IP was blocked by
Outlook.com because Hotmail customers have reported email from this IP
as unwanted. ". Yet I've received nothing from the Junk Mail Reporting
Program for months. Is that program still operational and working for
you guys? I've only ever received one report.
I can only imagine how hard it must be to fight spam at hotmail's scale
but I think we actually *have* the technology to not treat small
operators who actually care about following good practices like this.
Being effectively called incompetent and ignored in every single
communication is really beginning to rub against the grain. To be
honest, I feel I care much more about my customers than microsoft does
about theirs.
Anyway, this is now a chicken-egg problem for me. I can set up a new
server on a new IP somewhere else to relay, thus risking getting blocked
like last time I moved IPs. And if/when they unblock me I can go another
X months and be blocked with no reason, explanation or recourse, only to
start again. This is insane.
Any suggestions from more experienced admins?
--GM
PS just in case anyone can help:
outlook.com support id SRX1329217571ID
IPs: 136.243.92.252, .253, .216, 242
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