What I say to one, I say to all: First step for Hotmail (MSN, Live, etc... oh yes, and Outlook.com "Consumer" emails, as opposed to Office365) is... Go here (the link in my .Signature) and fill out the form.
You should receive 2 emails, the first arriving almost ( ? ) immediately and telling you the ticket number ( SRX nnnnnnnn ID ), and the second telling you whether or not Mitigation has been applied. If you don't receive the first within, say, an hour ( I personally have no idea about its SLA, I will ask ) or the second within 24 hours, you may want to re-fill out the form. Until the second email is received, the process is entirely automatic. If the Mitigation is not to your liking, reply to the second email and state your case, and it will be reviewed by a human. Posting about it to MailOp will only get you this level of detail, and no assistance past that unless there are exceptional circumstances, such as it appears that something is broken in the Hotmail system. If that is the case, you can reach out to me, and I may be able to get things unstuck in the process, but I'm instructed by Legal that there is nothing I can do outside the Support Funnel, which is described above because it just Does Not Scale. At all. " What we do for one, we must do for all. " If we can't do it for all, we can't do it at all. Aloha, Michael. -- Michael J Wise | Microsoft | Spam Analysis | "Your Spam Specimen Has Been Processed." | Open a HotMail Ticket<http://go.microsoft.com/fwlink/?LinkID=614866&clcid>? From: mailop [mailto:mailop-boun...@mailop.org] On Behalf Of Thomas Kramer via mailop Sent: Monday, September 19, 2016 12:24 PM To: mailop <email@example.com> Subject: [mailop] Hotmail / outlook.com issues Edit: E-Mail address would be kra...@tmkis.com<mailto:kra...@tmkis.com> - thx. Can someone that may help me with delisting a new IP address we use for outbound mail please contact me off list Regards, Thomas
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