On 12/2/16 10:23 AM, Luke Martinez via mailop wrote:
Hey Team,
I've got a sender who is sending surveys on behalf of PayPal. They are
sending from paypal-survey.com <http://paypal-survey.com>. Their mail is
fully authenticated and they have a DMARC policy set to reject.
Most of their mail is still getting flagged as a likely phishing attempt
by gmail for obvious reasons.
Even an innocuous test message sent using their configuration got flagged.
Inline image 1
I was wondering if there is any good way to deal with this situation. It
seems like sending messages littered with the word "PayPal" is just
going to be a disaster if you aren't sending from paypal.com
<http://paypal.com>. Any suggestions that might help this mail succeed?
It's likely not that the message is littered with the word "PayPal".
There are a lot of online vendors that send a lot of mail with that word
in the body of the message. This thread has it in both the body and the
subject, for example.
It's almost certainly the sending domain. "vendor-survey.com" or
"payment-survey.com" or their own domain might be a better choice.
--
Jay Hennigan - CCIE #7880 - Network Engineering - [email protected]
Impulse Internet Service - http://www.impulse.net/
Your local telephone and internet company - 805 884-6323 - WB6RDV
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