Our auditors just shared this one ..

After a particularly bad day of spam coming from AWS being reported, a careful email was crafted to the abuse desk, with full headers of a sampling of the spam, and a list of the IP(s) that were used..

Automated response ..

"Thank you for your abuse report. We were unable to identify the customer responsible for the reported activity. Due to the frequency with which AWS public IP addresses can change ownership, we will need additional information in order to identify the responsible customer(s)."

* Complete, accurate timestamps of the activity including:
- Date
- Time
- Time Zone

* [EMAIL SPAM] Full e-mail header and HTML content of the spam message

For a faster response, please resubmit your report using the form at https://aws.amazon.com/forms/report-abuse

I guess they don't read the email(s) before saying they can't identify the customer ... and if they can't with full headers, time stamps et al..

*Ouch*

Have a great weekend all..



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