Hoping to reach Michael Wise from Microsoft with a couple of issues that have stalled.
Michael, I'm hoping you can help spur some investigation/escalation on a couple of issues for which I have opened cases, but seem unable to get any actionable response from Microsoft support. The first is for sender Readers.com ([email protected], 185.90.20.151 and 185.90.20.152) SRX1374063477ID. I requested escalation back on 2/15/17, and stopped getting responses from Microsoft support. The second is for sender Sunglasswarehouse.com ( [email protected], 185.90.20.149 and 185.90.20.150) SRX1374390390ID. I requested escalation back on 2/16/17, and stopped getting responses from Microsoft support. Happy to share more details if you'd like. Best regards, Phil Schott Emarsys.com Senior Manager of Deliverability, Americas
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