Hi, just wanting a bit of an opinion here.
We received spam from a leased/hosted server (195.154.62.181) to an
email address which has never been used legitimately (ie it was a
scraped email address)
We reported it to abuse@ the hosting company with headers, message, etc.
The response we got back was essentially "We're sorry about that - our
customer has removed you from their mailing list - case closed"
Personally, I think that's a rubbish response. The hosting company was
essentially helping the spammer clean their spam target lists. There was
nothing about the fact that it was blatant spam which was being sent.
We've had lots of other spam from servers run by the same hosting
company. It looks like the same spammer just gets different IP addresses
every few days (probably after someone has reported them via abuse@)
I'm extremely tempted to just block the entire ranges of this hosting
company based on the large amount of spam we've got from their hosted
services, and their useless response to the abuse@ email from us. The
problem is they're apparently a big ISP in France so while it's very
tempting, there's also the risk of collateral damage.
Opinions?
(it looks like this problem isn't new or atypical with this hosting
company -
https://forum.online.net/index.php?/topic/4940-need-help-against-malwarephishing-server-owned-by-as12876/
)
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