Paul Smith wrote:
Hi, just wanting a bit of an opinion here.
We received spam from a leased/hosted server (195.154.62.181) to an
email address which has never been used legitimately (ie it was a
scraped email address)
We reported it to abuse@ the hosting company with headers, message, etc.
The response we got back was essentially "We're sorry about that - our
customer has removed you from their mailing list - case closed"
Personally, I think that's a rubbish response. The hosting company was
essentially helping the spammer clean their spam target lists. There
was nothing about the fact that it was blatant spam which was being sent.
We've had lots of other spam from servers run by the same hosting
company. It looks like the same spammer just gets different IP
addresses every few days (probably after someone has reported them via
abuse@)
I'm extremely tempted to just block the entire ranges of this hosting
company based on the large amount of spam we've got from their hosted
services, and their useless response to the abuse@ email from us. The
problem is they're apparently a big ISP in France so while it's very
tempting, there's also the risk of collateral damage.
Opinions?
Now you know why SORBS is often seen as very aggressive. I don't
tolerate it at all and I encourage others to take a similar hard line.
At the end of the day if they think there are no consequences they just
carry on, I just feel sorry for the genuinely innocent people that get
caught up in it, and often will go out of my way to help them resolve by
moving to another provider.
Regards,
--
Michelle Sullivan
http://www.mhix.org/
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