even multiple times? i did ask a second time ~10 hours ago, let's see if that helped.
Regards Andreas Michael Wise schrieb am 03.11.2017 um 02:37: > > > If you don't get a response back to the reply from a human inside of 24 > hours, I'd reply again. > > It's also possible they're a tad busy at the moment… what with > Convergence and all. > > Responses might be delayed, but if no reply in 24 hours, try again > regardless. > > > > Aloha, > > Michael. > > -- > > *Michael J Wise* > MicrosoftCorporation| Spam Analysis > > "Your Spam Specimen Has Been Processed." > > Got the Junk Mail Reporting > Tool<http://www.microsoft.com/en-us/download/details.aspx?id=18275>? > > > > -----Original Message----- > From: Andreas Ziegler [mailto:m...@andreas-ziegler.de] > Sent: Thursday, November 2, 2017 6:21 PM > To: Michael Wise <michael.w...@microsoft.com> > Cc: mailop@mailop.org > Subject: Re: [mailop] IPs blacklisted with Microsoft > > > > Hi Michael, > > > > we also have a similar case ( SRX1402507373ID ) > > > > We acted like you suggested many times, the subnet also doesn't show any > > problems in SNDS and there were no JMRP mails. > > > > nevertheless, the robot didn't mitigate the issue and our manual > > response didn't trigger any action from "your" side yet - it's almost 7 > > days now. > > > > we deliver the mail via a relay in a totally different subnet at the > > moment and there's no issue with that relay's IP - it's just working. > > so i really can't see what the problem might be with our customer's mails. > > > > Regards > > > > Andreas > > > > > > Michael Wise via mailop schrieb am 20.09.2017 um 00:30: > >> Standard response is to start by opening a ticket … using this link. > >> > >> > >> > >> The first response will be from a robot confirming that the ticket has > >> been opened, and then within 24 hours (typically much less), the robot > >> will respond with the details of the Mitigation applied (“If any…”). > >> > >> > >> > >> If the results are not to your satisfaction, reply to that 2^nd email > >> and … State Your Case. > >> > _______________________________________________ mailop mailing list mailop@mailop.org https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop
