HI, Just to complete Philip's translation, the full bounce message says in french "invalid address for at least one of the recipients". Being a french ESP with 95% of our traffic to French ISPs, Orange foremost among them, we've never seen "false positives" regarding hard bounces with this ISP. I'm not sure they are using the xmailserver system, or at least we've never seen similar issues on our end, we send to 15 (I think, trying to remember the rates) recipients per connexion, and have not seen cases where the whole 15 of them would come bac as hard bounces because of just 1. If you want to make sure you could try to reach out to their postmaster team (if you haven't already), they do read requests and are usually very efficient in answering ESPs questions (as long as the questions are precise and well documented).
Best of luck to you. Mathieu Bourdin. -----Message d'origine----- De : mailop [mailto:mailop-boun...@mailop.org] De la part de Philip Paeps Envoyé : jeudi 5 juillet 2018 13:34 À : mailop@mailop.org Objet : Re: [mailop] Orange.fr and Wanadoo.fr Hardbounces On 2018-07-05 12:47:57 (+0200), Emre Üst |euro.message| wrote: > Is there anything wrong on Orange.fr and wanadoo.fr domains lately ? > Our client's recipients went to Hard Bounces. I actually don't > understand why suddenly their email become invalid, people that are > actually quite active. Opening and clicking on the NL. > > Could it be closing themselves ? The errors you quote translate to "user unknown". Perhaps the recipients closed their accounts? Or stopped paying their bills and their mailboxes were shut down? Continuing to send mail to mailboxes that bounce hard is unlikely to do your reputation much good! Philip -- Philip Paeps Senior Reality Engineer Ministry of Information _______________________________________________ mailop mailing list mailop@mailop.org https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop _______________________________________________ mailop mailing list mailop@mailop.org https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop
