[cid:image003.jpg@01D466EA.97365DD0]

Something probably happened indeed.

By "not in the game anymore" I don't mean they don't have users anymore, I mean 
they don't care enough to maintain the resources they'd need to provide a good 
service to their users.

--
Benjamin

From: mailop <mailop-boun...@mailop.org> On Behalf Of Stefano Bagnara
Sent: mercredi 17 octobre 2018 12:13
To: mailop <mailop@mailop.org>
Subject: Re: [mailop] Libero.it delivery issues

On Wed, 17 Oct 2018 at 06:27, Benjamin BILLON 
<bbil...@splio.com<mailto:bbil...@splio.com>> wrote:
Hello,

This isn't supposed to be temporary, it's been like this for months (although 
they're enforcing this gradually, I've heard of senders throttled 6 months ago, 
in my case it only started this summer). They're just not in the game anymore, 
they don't have enough resources. Users aren't receiving their emails, their 
market share might decrease in favor of Gmail.

We almost never saw a connection refused by Libero in the past months, but 
yesterday.
Yesterday, instead, we recorded thousands of connection refused between 8AM and 
10AM (GMT+2): rest of the day and today everything is back to normal.

I have to say we only use 1 single connection per IP to Libero servers as we 
found Libero enforcing this limit too often to try to use more connections.

How do you say "they are not in the game"? we target mostly the italian users 
and I don't see this drastic market share issue for Libero. In terms of clicks, 
we saw a 2x increase from Gmail in a 24 month comparison, while other providers 
(everyone else) are almost stable over the same period. Clicks are a good 
"evidence" of the health of the inboxes. Libero+Virgilio (ItaliaOnLine) inboxes 
still counts 18% of clicks for a "mostly italian" user base.

Stefano

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